SpotOn Reserve Account Executive - Phoenix, AZ

The Role : SpotOn RAE -  SpotOn Reserve Account Executive 

SpotOn is one of the fastest-growing software and payments companies with comprehensive solutions for restaurants and retail businesses. Known for its rapid innovation and industry-leading customer service, SpotOn offers end-to-end solutions which include marketing, website development, ecommerce, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions. SpotOn has 1,300 employees and maintains offices around the world, including San Francisco, Los Angeles, Chicago, Mexico City, Detroit, Atlanta, Denver, and Krakow. For more information, visit www.spoton.com.

Reporting to the Director of SpotOn Reserve, this position is responsible for bringing new restaurants onto our dining network through a consultative sales approach. As a Reserve  Account Executive, you are often the first point of contact that a restaurant has with SpotOn. As a local SpotOn Reserve Account Executive, your job is to be very in tune with your local markets, SpotOn Reserve relies on this team to provide feedback to our Marketing and Product teams. Therefore, those succeeding in this role will be involved with reciprocal, company-wide strategies on how to grow our business.

SpotOn Reserve Account Executive team is dedicated to improving restaurants’ revenue potential by utilizing best in brand front-of-house management and online reservation technology. We are looking for sales professionals who are passionate about the restaurant industry and want to feel good about the products they sell. We work in a high-adrenaline, client-facing sales role requiring deep industry expertise, tried sales ability with a particular penchant for closing deals, and a broad base of industry contacts.

Primary Objectives

To sell SpotOn Reserve to restaurants that are not currently a SpotOn customer. You will be joining a team solely focused on identifying and closing new business within a named territory. You understand and anticipate how decisions are made, and you will persistently explore and uncover the business needs of your key clients. The Account Executive will act as a business leader, handle and own their book of business/territory, run business meetings with restaurant owners and operators, and close deals based on varying needs. You will also work closely with the Director of SpotOn Reserve and the SpotOn Sales Manager in your territory. Together as a team, you will lead the success of your entire market.

What you will be doing!

• Target, identify, and sell SpotOn Reserve and other SpotOn products to restaurants.
• Nurture and build upon existing high-level relationships to serve as a trusted advisor to your market’s client base.
• Drive revenue by connecting with restaurateurs and building opportunities that will make all parties more successful.
• Present customized in-person and on-line demos of SpotOn Reserve.
• Educate operators about trends in the industry and offer rare insight.
• Support customers to think differently about their business.
• Develop and execute on a strategic plan for the territory and build reliable forecasts.
• Strategically overcome objections and competition.
• Generate business plans to define your selling strategies and tactics.
• Consistently over achieve monthly and quarterly acquisition and revenue targets.
• Bring to bear your skills and your customers’ experience to continually evolve the sales process and our product for enabling it.
• Listen to the needs of the market and share with the Product and Marketing teams.
• Utilize Salesforce.com to run your territory, stay organized, forecast sales activity, and process contracts.
• Understand and adapt to ongoing product and technology developments.

You’re a game-changer, a key player, always the first to offer a hand when a teammate falls down. You know how to hustle and you’re not afraid to take risks. You get excited about technology and how it evens the playing field for the underdog—while also giving you a leg up when it comes to signing deals.

• High-reaching, tenacious and results driven.
• Self-motivated and able to perform well under pressure and against bold goals and deadlines.
• Skilled at presenting new points of view to customers that reframe and challenge the way they view their business.
• Knowledgeable about restaurants and is able to demonstrate this to talk about customer issues from multiple dimensions.
• Excellent oral and written communication and presentation skills.
• Extraordinary ability to drive business value during sales engagements.
• Highly analytical with the ability to assess business opportunities and read prospective buyers.
• Aptitude for gathering and using data to inform decision-making and persuade others.
• Capable of developing compelling strategies that deliver results.
• Strong negotiating skills.
• Restaurant experience and/or sales experience highly preferred.
• Attention to detail in administrative responsibilities. Expect 20-35% admin.
• Capacity to grasp and learn complex concepts quickly and independently.
• Proficient in Word, PowerPoint, and Excel.
• Required to reside in the Phoenix Territory

What’s in it for you!

• Competitive Base Commission Plan
• Medical, dental, vision and 401k benefits as a full time employee
• Personalized sales training and support from a team that always has your back
• Cutting - edge sales empowerment tools like Salesforce and Seismic
• A product your proud to sell backed by 24/7/365 product support 
•  Passionate and determined team of like-minded coworkers who help our clients and one another.

If you want to be part of something bigger than yourself, then we want to hear from you. We’re proud to offer an inclusive and supportive culture that encourages growth and development. No direct prior experience in this industry is required. We’ll help you build necessary sales skills and create your own path toward success that plays to your individual strengths.

SpotOn Acquires Appetize!