What are the responsibilities and job description for the SIYCM Marina Dock Hand position at Spottswood Companies, Inc.?
Purpose: To assist customers in accessing the services provided by the Marina. Essential Functions
• Provide a positive customer service experience for every customer associated with the facility• Assist customers with boarding their vessel following the boat being launched• Greet and assist customer arriving at the fuel dock and appropriately help with dock lines• Provide ice and fuel as requested by the customer at the fuel dock• Perform boat cleaning activities upon vessels being remove from the water• Conduct daily pump outs for wet slip vessels• Conduct daily trash collection for entire property• Performing facility cleaning activities as needed• Help in the general upkeep and cleanliness of the facility• Provide spotter help when requested by the forklift operators• Assist the forklift drivers with the trailer load/unload actions• Ability to pass a background check and pre-employment and random drug and alcohol screen.• Other tasks as needed and required.• Maintain a clean and professional appearance and attitude.• Operate safely in all aspects of the job at all times.
Schedules
• Must be able to work weekends and holidays.• Schedules may vary from time to time.• The marina operates 7 days a week and most holidays.
Knowledge Skills & Ability • Fundamental knowledge of marina operations.• Professionalism.
Education & Experience
• Boating safety certificate if born after January 1, 1988.• Hospitality training as designated by management.
Physical Requirements
• Requires lifting, bending, pulling, and pushing of objects weighing more than 50 pounds. Equipment Operated
• Floor scrubber.• Pallet forklifts.• Pressure washer.• Launch management software.• Fuel pumps.
Job Impact
Dock Hands impact the efficiency and safety of marina operations. A Dock Hand is a customer facing position, professionalism at all time is required.
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