Business Office Manager

Spring Arbor of Thomasville is looking for an experienced Business Office Manager to join our team! The Business Office Manager is an essential part of the leadership team and success of the community. The BOM is responsible for maintaining all business operations of the community, including administration, accounting, and human resources duties. This integral role is also responsible for fostering an environment of respect, inclusion and open communication with team members, residents, and family members. The ideal candidate will be organized, love seniors and have excellent time management skills.

JOB RESPONSIBILITES:

• Assist Executive Director with marketing strategies and telephone and walk-in inquiries
• Supervise Receptionist
• Maintain and audit all financial records and accounts receivable software/records
• Manage and minimize the community’s accounts receivable
• Bill and audit monthly charges to residents/residents’ families
• Oversee petty cash and resident funds
• Complete all bank transactions in a timely manner
• Reconcile the community’s corporate credit card monthly
• Track expenses authorized by the community
• Review and code invoices for payment
• Serve as Human Resources liaison coordinating new hires, terminations, personnel changes, etc.
• Manage workers' compensation claims; collect information, interact with injured team member, notify worker’s compensation carrier and collaborate with carrier to monitor lost time and medical treatment
• Communicate and assist team members with enrollment in benefits when eligible
• Oversee, coordinate, complete and submit bi-weekly payroll; ensure accuracy
• Create and maintain confidential team member files
• Maintain required OSHA logs
• Prepares, reviews, and submits necessary documentation for resident move-ins, move-outs, transfers and ancillary charges
• Create and maintain confidential business files for residents in accordance with community policy and HIPAA guidelines

KNOWLEDGE AND SKILLS:

• Experience using basic math skills and accounting principals in a work environment
• Proficient in Microsoft Office
• Knowledge of Accounting and Human Resources Software
• Knowledge of effective supervisory and management practices, techniques, and methods
• Ability to establish effective working relationships and communication with residents, resident family members, co-workers, managers, vendors and promote a team environment
• Must be courteous, patient, and tactful when dealing with the public, residents, and families
• Maintain professional demeanor and strict confidentiality

QUALIFICATIONS:

• High School diploma or equivalent required
• Some college preferred
• Minimum of 3 years of experience preferred
• Possess strong organizational skills, detail oriented with the ability to multitask and meet deadlines
• Familiarity of and concern for the needs of seniors
• Ability to work in an environment conducive to caring for seniors without posing a substantial safety or health threat to self or others
• Valid driver’s license and safe driving record

Just as a family makes a house a home, our family of dedicated professionals makes Spring Arbor a place where our residents feel loved, like an extension of the family. Spring Arbor has continued to build on its successes, owning and operating 24 senior living communities throughout Virginia, North Carolina and Maryland. From Residential Assisted Living to Memory Care, our team nurtures each resident's independence by promoting dignity and choice in a setting of compassionate care. Join our team and work with us here. You’ll love it!

As a progressive organization meeting the needs of a diverse workforce, in addition to the standard competitive benefits package we also offer 10 paid holidays as well as a paid birthday off, excellent health care benefits, and education assistance-to name just a few. To learn more about this exciting opportunity to join a great organization, visit www.springarborliving.com.

Our company follows all CDC COVID-19 safety guidelines. Team safety and the care of our residents comes first! In order to join the Spring Arbor team you must be fully vaccinated against COVID-19. If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are selected as a candidate for consideration, we have an accommodations process in place to evaluate those requests.

Spring Arbor Senior Living is an Equal Opportunity Employer.

Skills

• Customer Service
• Microsoft Word
• Microsoft Excel
• Communication - Written
• Communication - Verbal

• Yardi Voyager

Behaviors

• Leader: Inspires teammates to follow them
• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Self-Starter: Inspired to perform without outside help
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization