What are the responsibilities and job description for the Intake Coordinator (PRN) position at Springstone, Inc.?
Overview
Dublin Springs is a 72-bed behavioral hospital located in Dublin, OH. The hospital offers inpatient and outpatient mental health and addiction treatment to adults, adolescents and their families. At Dublin Springs we are dedicated to Changing People’s Lives®.
Members of our team Enjoy:
- Working with a highly engaged staff
- Healthy staffing levels
- Flexible scheduling
- Career growth
- Competitive compensation
UKG Wallet – We’ve partnered with UKG Wallet, a voluntary Earned Wage Access benefit, to offer employees access to their pay on their own schedule.
Position Details
- This is a PRN position
- Clerk assess the needs of walk-in and phone callers to ensure their referral to the service or resource to best address those needs.
- Clerk assists in scheduling initial psychiatric assessment on patients seeking treatment of substance abuse, dual diagnosis or psychiatric or emotional disorders and presents symptoms to psychiatrist for best recommendation of care.
- Clerk refers and triages patients to other sources of treatment when appropriate.
- Clerk answers all inquiry calls regarding treatment and the facility, presents treatment options, documents calls and sets appointments for callers seeking treatment.
- Clerk works with the business office to ensure smooth transition into the admission process.
Qualifications
Requirements:
- High School degree or equivalent. Must be 21 years.
Experience:
- Must have experience with clerical duties.