Senior Contracts Manager

Description

Due to our continued growth, SPS Commerce is adding a Senior Contracts Manager to our sales operations team. In this role, you'll manage end-to-end sales contracts review, including negotiations, modifications, approvals, proposals, and template creation. This is an exciting opportunity to help lead and define contract review and negotiation at SPS.

Does this sound like you? 

• You're action oriented. You have a strong sense of urgency and tend to jump in and figure things out. 
• You enjoy engaging with customers and the art of negotiation.
• You're a team player. You embrace collaboration and teamwork, and understand that no individual or group can do it all.

Why SPS? 

We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.  

At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here. 

Day to Day

This role requires an ability to understand SPS’s business, the sales process, and create/communicate solutions. The role acts as a representative of the Sales Operations team in complex cross-functional projects and teams.

• Manage end-to-end process for contracts review, engaging cross-functional teams: review proposed modifications to contracts; draft and revise contract language to address various situations as they arise; oversee and conduct negotiations for proposals and contracts; obtain all required approvals for modifications; serve as the singular point of contact/resolution
• Coordinate with cross-functional teams during contract/template creation, contract review, acting as a key contact for the Legal department; provide guidance on commonly requested edits, non-standard terms, policies, questions, etc.
• Influence, inform, ideate, and collaboratively partner cross-functionally with SPS leaders and with key stakeholders internally/externally
• Independently handle complex issues, inquiries, and requests with minimal supervision, while escalating only the most complex issues
• Manage contract integration resulting from acquisitions; manage deal and request flow in alignment with priorities
• Mentor (guide, advise, empower) Deal Desk teammates by sharing seasoned knowledge; identify potential training opportunities and coordinate with leadership to develop and deliver training and sales enablement tools
• Leverage expertise in multiple areas of sales operations and proactively identify areas for improved insights, processes, and opportunities
• Identify new and creative opportunities to leverage all Sales Operations systems to better support business processes or functions

Required Skills

• Bachelor’s degree and 8 years of relevant experience managing contracts (specifically including drafting and negotiating subscription/technology contracts); Master’s degree and 6 years of relevant experience; or equivalent combination of education and experience
• Experience leading complex projects with cross-functional teams
• Clear, concise, and confident communicator (verbal, non-verbal, written) with excellent organizational skills
• Demonstrate a continuous ability to work with sensitive and confidential information
• Detail-oriented with strong problem-solving skills
• Self-motivated with the ability to prioritize and work in a dynamic, fast-paced environment

Preferred Experience

• · Experience with Salesforce.com and CPQ
• · Contractual operations in a tech company environment
• · Master’s Degree or JD Degree

SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.

EOE including disability/ veteran