Service and Repair Technician

SPUDNIK EQUIPMENT COMPANY LLC
Grafton, ND Full Time
POSTED ON 5/8/2024

Service and Repair Technician is responsible for performing field and in-house service and repair work for customers, the installation and setup of new machines, and ensuring customer satisfaction by performing high quality service work in a timely manner. Technician is also responsible for the accuracy of parts inventory and all manual and electronic records required for inventory purposes. Additionally, Technician will maintain accurate records for time keeping, billable hours, indirect labor, and quality improvement efforts. Technician will be available for overtime and shift work when necessary to meet the needs of the Service and Repair schedule.


Pay for the Service and Repair Technician is $25 to $35 per hour based on experience.


Essential Duties and Responsibilities

Other duties and responsibilities may be assigned as necessary

  • Commit to delivering excellent customer service, both in the shop and in the field;
  • Repair and rebuild all types of agricultural equipment in the shop and in the field by using high-strength structural welding, fabrication, and assembly methods;
  • Customize equipment through the rebuilding, fabrication, and assembly of additional parts;
  • Perform in depth repair and rebuild of hydraulic, mechanical, electrical (high voltage), and electronic (low voltage) components;
  • Travel to and from customer locations to perform service work as directed;
  • Set-up and perform routine preventative maintenance on agricultural equipment, shop equipment, and specialized tools;
  • Communicate and assist in the ordering of materials / parts needed per job;
  • Assist with packaging and shipping of equipment or parts for shipments as needed;
  • Work in a cooperative and respectful manner with all internal and external customers;
  • Meet and maintain service department schedule as set by department manager;
  • Keep and maintain accurate records of hours, miles traveled, materials and supplies used, and other records required by department manager.


Additional Duties and Responsibilities


Other duties and responsibilities may be assigned as necessary

  • Work in a team environment with little or no supervision;
  • Maintain a safe, organized, and clean work environment;
  • Fill in during team member absence;
  • Promote the company’s core values; integrity, respect, commitment, quality, innovation.


Machines Typically Operated

  • Welders, gas cutting equipment, pneumatic and electrical powered stationary and portable metal working equipment, various pieces of test equipment, lift trucks, powered industrial trucks, and pickup trucks, power tools, hand tools;
  • Other machines and equipment specific to departmental or facility needs.


Typical Physical Requirements

  • Very heavy work involving:

Climbing


Balancing


Stooping


Kneeling


Crouching


Crawling


Reaching


Standing


Walking


Pushing


Pulling


Hearing


Talking


Grasping


Feeling


Handling


Repetitive

Motions


Small motor

skills


Visual acuity


Lifting (Up to 50 lbs.)


Typical Environmental Conditions

  • The worker is subject to indoor and outdoor environmental conditions. There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level. The environment includes a variety of physical conditions such a proximity to moving mechanical parts, electrical current, and working on scaffolding or other high places. The employee may be exposed to one or more of the following conditions that affect the respiratory system or the skin: fumes, odors, dust mists, gases or poor ventilation. There is air and/or skin exposure to oils and other cutting fluids

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