IT Program Manager

Job Title : IT Program Manager
Client name : BCBS

Contract Type : Hybrid

Contract Duration : 12 months (Extension OR Full-Time possible)

Client Location : Columbia, SC, US.

Responsibilities:

• Responsible for overall coordination, status reporting, and stability of project-oriented work efforts
• Responsible for multiple work efforts of any size, from minimum complexity system/customer impacts to greater complexity system/customer impacts.
• Adheres to project management processes and methodologies to ensure projects are delivered on time, within budgeted hours, adheres to high quality standards, and meets ISSM expectations.
• Monitors project plans, assignments and work efforts on a daily basis.
• Ensures resource needs are assigned appropriately and escalates functional, quality, timeline issues.
• Tracks key project milestones and adjusts project plans to meet the needs of work effort.
• Responsible for leading the project from inception to final business acceptance and implementation.
• Mentors other project leads and participates in the training and development of staff.
• Develops and monitors project plans, risk management plans, and project documentation from scope to post implementation.
• Ensures project documentation and deliverables are complete, on budget, within scope, and in accordance with standards.
• Identifies items that impact the scope, budget, risk, and resources of the work effort.
• Monitors resource requirements based on project specifications.
• Ensures resources are assigned to meet project objectives while managing project hours budgeted.
• Responsible for the development, execution, and maintenance of project communications.
• Facilitates effective communications between all parties involved in the project and/or work efforts.
• This will include meetings, correspondence, status reports and other documentation.
• Identifies the impact of issues arising from the work efforts and/or resource requirements.
• Manages the project issues throughout the project life cycle.
• Communicates the implications of changes to the project scope with senior management and other appropriate parties.
• Responsible for ensuring all work efforts have appropriate documentation for audit purposes utilizing project methodology standards in accordance with the ISSM.
• Coaches, develops, mentors other team members.
• May provide guidance and leadership to staff pertaining to training and department initiatives.
• May provide oversight for a group of work efforts as requested.
• May perform peer reviews of project artifacts.