Patient Account Representative I

SSM Health
Lake, MO Full Time
POSTED ON 5/1/2024 CLOSED ON 6/12/2024

What are the responsibilities and job description for the Patient Account Representative I position at SSM Health?

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It's more than a career, it's a calling.

MO-SSM Health Corp Lake Drive 1145

Worker Type : Regular

Regular

Job Summary :

Responsible for processing patient accounts. Duties may include one or more of the following : processing insurance payments, following up on denied claims, and resolving credit balances.

Typically works in no more than two functional areas.

Job Responsibilities and Requirements :

PRIMARY RESPONSIBILITIES

Processes the insurance component of a patient's obligation using the third party claims processing and payment rules.

Bills claims appropriately.

  • Follows up on denied claims by performing appeals and denial recovery procedures. Works denied claim lines and no response claims to resolve outstanding accounts.
  • Analyzes credit balances on patient accounts and resolves. Responds to refund request letters from insurance carriers.
  • Performs other duties as assigned.

EDUCATION

High School diploma / GED or 10 years of work experience

EXPERIENCE

No experience required

PHYSICAL REQUIREMENTS

  • Frequent lifting / carrying and pushing / pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot / leg and hand / arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use / data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting / carrying and pushing / pulling objects weighing 25-50 lbs.
  • Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND / OR CERTIFICATIONS

None

Work Shift :

Day Shift (United States of America)

Job Type : Employee

Employee

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