Patient representative

JOB DESCRIPTION

It's more than a career, it's a calling.

MO-SSM Health Medical Group DePaul Drive

Worker Type : Regular

Regular

Job Highlights :

• Department : SLUCARE Central
• Schedule : Full Time, Day Shift, Monday through Friday, no nights, weekends or holidays
• Starting Pay : $15 / hr (Offers are based on years of experience and equity for this role.)
• Location : MO-SSM Health Medical Group DePaul Drive (travel required to Bellevue, CSM SLU and Des Peres locations)

Job Summary :

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements :

PRIMARY RESPONSIBILITIES

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification / authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs other duties as assigned.

EDUCATION

High school diploma or equivalent

EXPERIENCE

No experience required

PHYSICAL REQUIREMENTS

• Frequent lifting / carrying and pushing / pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot / leg and hand / arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use / data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting / carrying and pushing / pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND / OR CERTIFICATIONS

None

Department :

SLUCare Centralized Contact Ctr

Work Shift :

Day Shift (United States of America)

Scheduled Weekly Hours :

Benefits

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave : we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options : our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage : we provide upfront tuition coverage through FlexPath Funded for eligible team members.

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Last updated : 2024-04-24