What are the responsibilities and job description for the Business Development Manager position at Össur?
Drive sustainable financial growth and operational improvements in evolving, early-stage medical group. Increase referrals for orthotics & prosthetics patient referrals by developing and executing strategies to cultivate strong relationships with referral sources. This territory is based in Las Vegas, NV.
Responsibilities
- Demonstrate excellent interpersonal skills with the ability to interface with patients, physicians, and coworkers in a tactful, informed, and patient service-oriented manner.
- Establish, foster, and grow relationships with current and potential new referral sources including physicians, healthcare organizations, assisted and skilled nursing facilities, hospitals, rehabilitation clinics and allied health professionals.
- Conduct comprehensive office calls with providers by developing relationships with referral coordinators, MA’s, nurses, and front office staff.
- Display and communicate strong understanding of the company’s clinical products and services therefore creating brand awareness and competitive differentiators in the market.
- Exhibit understanding and implementation of the beginning to end referral process to effectively communicate and sell clinic’s specialized patient experience and desired outcomes to ensure retention and growth.
- Attain market research and data from corporate software platforms to identify new referral resources and create market initiatives for respective assigned clinics.
- Utilize and implement CRM data, practice management systems, referral tracking programs and daily call logs to effectively manage and grow territory referrals.
- Categorize accounts based on importance and opportunity to properly allocate time and resources in the field.
- Coordinate educational in-services, lunches, and meetings with referral sources’ office staff to provide education on products, new clinical developments, patient education, and clinical resources.
- Research and attend numerous outreach opportunities including educational seminars, charity functions, social and community events and other platforms to provide patient education and brand awareness.
- Utilize marketing collateral to educate referral sources regarding benefits of products, new advancements in pipeline, services, and clinical staff/support.
- Collaborate closely with the clinic’s operations team to ensure seamless coordination of patient referrals and progress tracking therefore facilitating positive patient outcomes and reinforcing clinic’s commitment to delivering exceptional care.
- Organize, structure, and implement weekly/monthly routing schedules in territory to utilize time in field.
- Attend weekly meetings with company’s clinical staff and regional leader regarding patient status and growth progress in assigned territory. Provide continuous feedback to the clinic’s operations team regarding the needs of referral sources and patients.
- Exhibit customer service philosophy in partnership with the clinic staff for all referral sources and patients to ensure superior patient outcomes.
- Collect referral data by analyzing trends, market research, target patient populations, competition and referral opportunities utilizing data management systems.
- Deliver quarterly and monthly reviews to leadership, providing comprehensive analyses of referral growth, market opportunities, competitor information/locations, areas of growth, and quota attainment to inform strategic planning and decision-making.
- Manage and submit weekly mileage and expense reports in a timely manner, ensuring compliance with company policies and procedures.
Competencies
- Must demonstrate a deep understanding of referral-based sales and exhibit strategic and analytical capabilities.
- Leadership capabilities to drive positive outcomes with an entrepreneurial growth mindset.
- Strong commitment to ethical conduct, problem-solving abilities, and exceptional communication skills.
- Proficient in technological resources including data management systems, excel, power point, and CRM platforms to effectively manage and analyze data to drive informed decision-making and maximize referral growth.
Qualifications
- Bachelor’s Degree
- Seasoned executive with 7-10 years or more of medical sales experience consisting of medical device, hospital, or referral-based sales experience. Proven and documented success growing and cultivating a territory, with quarterly and or monthly quota achievement.
- Preferred experience in orthotics & prosthetics (O&P) or relevant related healthcare field.
- Self-starter that is performance driven and exhibits a team player approach to achieve desired results.
- Proficient in Microsoft suite of products, Outlook, Word, Excel, and CRM databases. Must be able to compile and present power point presentations reflecting numerical data and strategic initiatives.
- Strong interpersonal, communication, collaboration, and oral skills.
- Ability to travel independently and manage own schedule efficiently.
The US base salary range for this full-time position is $72,639 - $89,656 bonus benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
Benefits we offer:
- Referral Bonuses
- Paid Sick and Vacation time
- We provide a flexible work environment to offer work/life balance
- 401(k) plan with company match
- Medical, dental, and vision insurance
- Wellness Program - Save up to 30% in your medical premiums
- Company Paid Life Insurance
- Affordable Short- & Long-Term Disability Insurance
- Affordable Accidental and Critical Illness Insurance
- 10 Paid holidays
- Give Back Program – Paid time off to Volunteer
- Tuition Reimbursement
- Annual Performance Reviews
- And Much More…