Account Manager

Stacker is seeking an experienced account manager to oversee Stacker Studio clients and help build out the customer success organization. As a member of the account management team, you’ll report to the VP of Partnerships and be directly responsible for client onboarding, campaign execution, reporting, and retention. You’ll own account relationships in partnership with your sales counterpart, communicating regularly with clients, and actively managing day to day operations for content campaigns. You’ll oversee end-to-end campaign execution, including headline ideation, story production, and impact analysis for clients, working cross functionally with in-house Research and Editorial teams. You’ll be responsible for analyzing results for content campaigns and communicating campaign performance to clients. The ideal candidate has experience working in Account Management in an agency and a comprehensive understanding of content marketing strategies.

We’re seeking someone passionate about Account Management and content marketing with the ability to execute as an individual contributor and drive strategy. This is a unique opportunity to join on the ground floor of a high growth business unit and have an integral impact on the success of the company.

About the Company

Stacker is empowering the world’s newsrooms by building the world’s most accessible, widely distributed storytelling platform. Stacker focuses on storytelling through data, using authoritative research and expert analysis to contextualize the news, creating and distributing engaging, research-based journalism to thousands of newsrooms across the country, including Nexstar, MSN, Hearst, Tribune Publishing, and Lee Enterprises.

Today, Stacker stories are read by millions of users each month, both on Stacker.com and our growing syndication network of world-class news outlets. our Studio offers a turn-key content marketing solution for brands and marketers, natively producing and distributing unique, newsworthy stories on their behalf.

A completely bootstrapped company, Stacker has hit an inflection point and is rapidly expanding, with a number of open roles across every team at the company. We're looking for experienced team members to help scale Stacker's newsroom operations and commercial products.

Responsibilities

• Account management for customers, overseeing client onboarding, story research, content development, asset delivery, and campaign reporting
• Act as a main point of contact and manage all campaign-related communications between enterprise accounts and internal teams
• Responsible for measuring the overall health of our client portfolio by monitoring internal metrics
• Utilize reporting tools (e.g., SEMrush, Ahrefs, Google Analytics, Search Console) to analyze campaign performance and communicate SEO impact to clients
• Provide high-level SEO recommendations to clients to improve campaign performance and exceed target tools
• Optimize for client retention and proactively identify opportunities to upsell and grow book of business
• Track analytics for story production and report on inefficiencies in the process

• 2-3 years working in an account management, digital strategist, content marketing or SEO specialist role
• Working knowledge of content SEO fundamentals, content marketing, and/or link-building strategies
• Strong relationship manager with the ability to manage client day to day and account planning execution
• Strong project-management skills
• Metrics driven
• Results oriented
• Interpersonal and communication skills
• Proactive self starter
• Prioritization skills; ability to manage competing tasks with ease
• Detail oriented
• Passionate about digital media/content marketing or journalism

Employee wellbeing is top of mind for the Stacker team. We offer the following for benefits to all team members:

• Competitive Base
• Equity Stock Option Program
• Full Health & Dental Coverage
• Fully Remote Team
• Unlimited PTO
• 401k Matching
• 3 Months of Parental Leave
• Weekly Meal Expense
• Access to online learning through Udemy
• Annual Team Offsites
• Monthly Virtual Social Events
• Awesome team culture!

Stacker is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.