Job Posting for Returns Clerk at Stanley Black & Decker
Job Overview:
To process daily orders, perform customer service functions, run necessary reports, and troubleshoot order issues
when necessary.
Essential Job Functions:
Perform various Customer Service Requests pertaining to orders.
Process daily orders.
Troubleshoot and resolve order issues.
Research all open packing slips and slips needed to justify GCD's.
Process MRA's for terminated distributors.
Generate various lists and reports, and process pull requests.
Key data into AS400 or specified reports.
Distribute reports as appropriate.
File appropriate paperwork as needed.
Required Qualifications:
High School Diploma or GED
Ability to key data proficiently and accurately
Working knowledge of a Windows based PC, AS400 and JDA
Excellent communication skills (written and verbal)
Basic mathematical skills and the ability to understand numerical information
Must possess the ability to work well with others and under restrictive deadlines
Demonstrates agility in the performance of job duties
Must perform any other duties deemed necessary by supervisor
Preferred Qualifications:
Knowledge of tools, brands, and product numbers
Prior administrative experience in a warehouse environment
Physical Requirements**:
*Must be able to always (95% - 100%) lift and maneuver 10 pounds in any range of motion combination from ground/ankle height through above shoulder height for the 8-hour shift.
*Must be able to frequently (65% - 90%) lift and maneuver 25 pounds in any range of motion combination from ground/ankle height through above shoulder height for the 8-hour shift.
*Must be able to often (35% - 60%) lift and maneuver 40 pounds in any range of motion combination from ground/ankle height through above shoulder height for the 8-hour shift.
*Must be able to frequently (65% - 90%) walk and stand for the 8-hour shift.
Salary.com Estimation for Returns Clerk in Columbus, OH
$29,895 to $40,917
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