What are the responsibilities and job description for the Store Manager position at Staples Stores?
Staples is focused on our customer and our community. As a General Manager (aka Store Manager), you will make a visible impact as a retail leader and business professional in driving your stores merchandise sales, technical services portfolio, print & marketing services, business-to-business network and community relationships. You will lead your retail store in being positive, inclusive and collaborative while helping your customers achieve their goals.
We are investing in our people and our stores, empowering our people to learn, grow and deliver. You will establish a fun, team-oriented retail culture that supports and strengthens your team. Your team will have the customer’s needs in mind while helping customers find products, providing answers & solutions, and providing a differentiated customer experience.
Get great perks because, you matter.
- Bonus plan, flexible full-time hours/shifts, and generous paid time off
- Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)
- 401(k) plan with a company match, medical, dental, vision, life and disability insurance, and many more benefits
Provide strong leadership in community, customer service, and team development.
- Ensure that the store culture embodies Staples values and its commitment to the community
- Develop a consultative and customer centric environment primarily focused on the small business customer’s needs
- Empower your team to learn, grow and deliver through teaching, coaching and inspiring
- Pursue, attract, coach and retain talented employees
Play the lead role in helping your store, your people and your customer win.
- Lead merchandise sales, print & marketing services and retail operations
- Drive profitable sales and margin while reducing variability and improving performance YoY
- Hold yourself and your team accountable for flawless execution of operational excellence
- Coach every manager and supervisor to create a culture of consultative selling and total solutions
- Overall leadership of running a store, additional responsibilities as needed or assigned
Qualifications
Essential skills and experience:
- 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
- Store Operations experience with analysis, planning, financial acumen and driving results
- Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
- Experience developing a team in operational excellence to drive profitable YOY sales and margins
- Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
- Staples does not sponsor applicants for work visas for this position
Preferred skills and experience:
- Bachelor’s Degree in Business or related field
- Ability to engage with the community and network & support small business customers
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