Reception & Admin Assistant

The Star Tribune is the Upper Midwest’s largest news organization, with audience numbers consistently in the top five in the country amongst regional and national peers. Building on an extraordinary legacy that includes seven Pulitzer Prizes and hundreds of other awards, the Star Tribune is an unrivaled force for journalistic excellence in Minnesota. It is also a company under transformation – realigning its core purpose for a new age of media consumption through innovative new partnerships, technology strategies, and a refreshed strategic direction. Our company has a new vision to create the leading model for local news in America – driving innovation in media to make every Minnesotan’s life better.  We’re looking for dynamic leaders to help create that model. We’re excited to work with people who care about journalism and democracy and are eager to re-invent one of our state’s most trusted companies for a completely new era of growth that embraces new technologies and strategies for excellence.

Job Summary:

The Receptionist & Admin Support role serves as the face of the Star Tribune to guests and other visitors. This position will ensure the smooth running of our office environment and reception area. The Receptionist & Admin Support handles a diverse group of external and internal callers and provides occasional administrative support to senior management; excellent judgement and organizational skills are required.

Essential Job Functions and Responsibilities.

• Greet all guests, clients, employees, candidates, and visitors at the Star Tribune front desk.
• Contact employees to announce their visitors so they can be escorted to the proper person/location.
• Maintain day-to-day presentation and cleanliness of receptionist and waiting area.
• Assist with providing directions to and from the Star Tribune office when needed.
• Answer phones and direct all calls accordingly.
• Arrange & maintain conference rooms for meetings, lunches, and various events.
• Maintain inventory of supplies (general supplies, pantry, kitchen, etc.)
• Maintain coffee and water machines.
• Act as back up and assist with mail functions as needed.
• Create employee badges.
• Respond and enter facilities requests.
• Provide administrative support to our senior leadership members that could include scheduling and general administrative tasks.

Qualifications: 

• Preferably 2 years of client service/receptionist experience in a professional service environment.
• High school diploma or GED is required.
• Exceptional customer service skills & excellent communication skills, both verbal and written.
• Strong at multi-tasking and likes a variety of work.
• Ability to communicate confidentially and clearly in a variety of mediums: in person, via email, virtually, phone calls, etc.
• Knowledge of MS Office Suite and proficient computer skills.
• Highly organized and takes pride in getting the details right.
• Strong sense of integrity and ability to manage confidential information.

Hours: Monday – Friday, 8:00am – 5:00pm

Relationships:

• Immediate Supervisor: SVP, Operations
• Direct Reports: None
• Works closely with Executive Business Partner

More about the Star Tribune:

At the Star Tribune, we believe that our employees are our most valuable asset. We go above and beyond to ensure their happiness, growth, and overall well-being. Here is a glimpse into the exceptional benefits we offer:

Modern downtown office with a free fitness center and rooftop patio. Commuting subsidy, medical, dental, and vision insurance. Wellness program with financial incentives. Paid time off which includes flexible holidays to honor the preferences of employees, plus one volunteer day and 2 wellness days. 401(k) with company match, parental and caregiving leaves, flexible work arrangements, employee assistance program, pet insurance, tuition reimbursement, flexible spending, and health savings accounts.

The Star Tribune also gives back to the Minnesota community. In 2020, the Star Tribune launched the Connect Grant, providing qualifying local Minnesota businesses with a total of $200,000 in advertising credits and services. The Connect Grant serves to empower the future growth of underrepresented business owners through marketing collaboration and advertising.

Selected in 2023 to Diversity MBA's inaugural list of Top 25 Outstanding Leadership and Diversity Impact Awards.

Equal Opportunity Employer

If you're interested in this role but don't meet every single requirement, we still encourage you to apply. The Star Tribune is dedicated to fostering a more diverse and inclusive workplace, and we welcome applicants from all backgrounds.