Customer Service Representative

Great Opportunity for a Recent Graduate

Job Summary:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, and resolving issues to ensure customer satisfaction.

Duties:
- Answer incoming customer calls and emails promptly and professionally
- Assist customers with product information, pricing, and availability
- Process orders, returns, and exchanges accurately in the system
- Resolve customer complaints or issues with patience and empathy
- Conduct outbound calls for follow-ups or sales promotions
- Perform data entry tasks to update customer records

Requirements:
- Previous experience in customer service or related field
- Excellent communication skills with a focus on phone etiquette
- Ability to upsell products or services to customers
- Bilingual Spanish and English
- Strong problem-solving skills and the ability to handle difficult situations calmly
- Multilingual abilities are advantageous for this role
- Basic knowledge of sales principles and practices

Perks of the Position:

- Great income potential

- Monetary bonuses on a WEEKLY AND MONTHLY basis

- Work for #1- one of the Fortune 100 companies and the largest insurance company in America

- Reimbursed for training and testing expenses

Our office would like to invite you to embark on a career in a growing career field that has fantastic income potential and the ability to work a 9 – 5 schedule. This opportunity has the potential to be an excellent career for the right candidate with a great attitude and intelligence. This is an excellent opportunity to work for the number one insurance company, State Farm Mutual Automobile Insurance Company, in a small, team-oriented office located in Las Vegas.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• On-the-job training
• Paid time off
• Parental leave

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Las Vegas, NV: Relocate before starting work (Preferred)

Work Location: In person

Salary : $15 - $18