Program Manager

What You Will Be Doing
Under general direction of the Deputy Director, Health Administration, this position has primary responsibility for eligibility reporting and managing Health Team operations necessary to administer the insurance plans managed by the Division of Retirement & Benefits.

This position will require you to:

• Understand and participate in creating, tracking, and managing multiple priorates.
• Handle and safeguard confidential information.
• Organize, prioritize, and address a very broad range of situations and use of independent judgment, discretion and analytical ability to determine an effective solution.

Our Organization, Mission, and Culture
The Division of Retirement and Benefits administers State of Alaska and political subdivision retirement and benefit plans so that customers experience excellent, accurate, and timely service; and members understand the value of, and effectively manage, their retirement and health benefits. The Health Team, that you will be a member of, administers the Alaskacare insurance plans and Voluntary Supplemental Benefit plans on behalf of the Commissioner of the Department of Administration to industry standards.

The Benefits of Joining Our Team
As part of a division that has offices in Juneau and Anchorage, a $56M budget, 130 employees, and provides services to State and Political Subdivision employers, employees and retirees in communities throughout the State, you will have the opportunity to provide a positive impact on our members as well as your colleagues. You will become part of a team focused on supporting DRB's mission and will be working in a varied and fast-paced environment where your expertise and input is valued.

The Working Environment You Can Expect
This position is office-based in Juneau. The work is expected to be performed in-person at the State Office Building.

Who We Are Looking For
We are looking for someone with the following competencies:

• Responsibility: Takes responsibility for self and others. Adheres to the highest standards of character, loyalty, and professionalism. Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and accepts responsibility for own actions and decisions. Complies with established control systems and rules.
• Decision Making: Keeps themselves well-informed, maintains poise and objectivity in all situations, and makes excellent decisions and recommendations. Thoughtfully considers the long and short term effects of decisions. Takes appropriate action even in uncertain situations using the best information available at the time. Puts the organization before the team and the team before self.
• Organizational Awareness: Learns and commits to the organization's mission and functions. Learns to effeectively operate within the organization's social, political, and technological systems. Understands place in organization and demonstrates loyalty and commitment by identifying risks and bringing alternative solutions to leadership's attention, embracing direction from leadership, and faithfully carrying out assignments. Adheres to the programs, policies, procedures, rules, and regulations of the organization and holds others accountable to same.
• Self-Management: Sets well-defined and realistic personal goals; is actively present and attentive during meetings, displays a high level of initiative, demonstrates attention to detail and commitment towards completing assignments on time. Works well on teams or independently and with minimal supervision; is motivated to achieve; demonstrates responsible behavior. Balances work-life and overcomes challenges to ensure deliverables are on time and of the highest quality. Looks for opportunities to make a difference.

THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY
Please be sure to check our residency definition to determine if you qualify.

COVERLETTER
A cover letter is required for this position. The cover letter should be in a standard business format. Provide a short letter (a paragraph or two) describing why this position interests you and why you are the best candidate for the position.

SUPPLEMENTAL QUESTIONS
For your application to be evaluated you must answer the Supplemental Questions. Be specific in your answers and tell us how you acquired the relevant experience. Please use complete sentences and proof-read your submissions when answering the supplemental questions. Your responses will be considered a writing sample and will be used to determine which applicants will advance to the interview phase of the recruitment process.

If invited for an interview, please be prepared to provide the names, titles, and current phone numbers for three work-related references. At least one of these must be a previous or current supervisor.

EDUCATION
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or within 48 hours of the close of this recruitment to the contact person listed below.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE
If using work experience not already documented in your application, also provide the employer’s name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here: http://doa.alaska.gov/dop/workplace/help/

EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

NOTICE
If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the ‘govermentjobs.com’ domains. For information on allowing emails from the ‘governmentjobs.com’ domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.

For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)

Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental
  • The following employee groups are under AlaskaCare Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.
    • AVTEC
    • Confidential
    • Correctional Officers
    • Marine Engineers
    • Mt. Edgecumbe Teachers
    • Supervisory
    • Unlicensed Vessel Personnel/Inland Boatman's Union
    • Exempt employees (not covered by collective bargaining)
  • The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
    • General Government
    • Labor, Trades and Crafts
    • Public Safety Employees Association
    • Masters, Mates & Pilots
• Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

• Group-based insurance premiums for
  • Term life (employee, spouse or qualified same sex partner, and dependents)
  • Long-term and short-term disability
  • Accidental Death and Dismemberment
  • Long-term care (self and eligible family members)
  • Supplemental Survivor Benefits
• Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
• Matching employer contribution into a defined contribution program (new employees)
• Employer contribution into a defined benefit or defined contribution program (current employees)
• Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
• Option to enroll in the Alaska Deferred Compensation Program
• Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

Paid Leave & Other Benefits

• Personal leave with an accrual rate increase based on time served
• Eleven paid holidays a year