Retirement and Benefits Technician 2 (028114)

What you will be doing:
The Member Benefits team works together to help our members through the complicated transitions of retirement as well as assisting them during difficulties after the death of a loved one. As a part of our team, you have the potential to assist the spouse or beneficiary of a recently deceased member to receive monetary and/or health benefits by processing the death benefits available to them as well as process retirement benefits and claims. The incumbent will also produce retirement projections and vesting letters for various retirement plans, these include Public Employee's Retirement System (PERS), Teachers' Retirement System (TRS),  Judicial Retirement System (JRS), and the Defined Contribution (DCR) plans.  

Our organization, mission, and culture:
The Division of Retirement and Benefits administers State of Alaska and political subdivision retirement and benefit plans so that customers experience excellent, accurate, and timely service; and members understand the value of, and effectively manage, their retirement benefits.

The benefits of joining our team:
The Member Benefits team is committed to providing a supportive and collaborative work environment where all team members' contributions are welcomed and valued. The individual hired will help provide an excellent experience for employees and retirees who seek to understand the benefits available to them and benefits they are entitled to. This position offers the opportunity to gain valuable retirement and benefits experience that will help you advance your career in the Division.

The working environment you can expect:
This position is centrally located in the heart of downtown Juneau at the State Office Building on the 6th floor. Ideal applicants will be customer service oriented and have the ability to prioritize responsibilities to best suit the needs of the division. Working hours are from 8:00 a.m. to 4:30 p.m. Monday through Friday.

Who we are looking for:
To be successful in the position, the ideal candidate will possess the following knowledge, skills, abilities and experience:

• Reasoning: The ability to read and apply statutes, regulations, standard operating procedures, and other directions.
• Organization: The ability to search for, select, compile, and summarize data from multiple sources, and the ability to verify accuracy and discrepancies, and make corrections.
• Communication: Effective communication skills and the ability to work effectively with clients from diverse backgrounds.
• Computer: Working knowledge of computer-based programs such as Excel, Word, and Outlook.
• Interpersonal Skills: Flexible and adaptable to changing priorities while maintaining a positive attitude.

If this sounds like your skill set, or one you would like to develop, please submit an application through Workplace Alaska.At time of interview, please provide the following: 

1. Copies of your two (2) most recent performance evaluations (or two letters of reference from supervisors).
2. A copy of academic transcripts (if using education to meet the minimum qualifications).

Please read the below information carefully. This applies to your application submission.
 
EDUCATION 
To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.
 
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY
This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements in order to be considered for employment at this time.

WORK EXPERIENCE
Applications will be reviewed to determine if minimum qualifications are met. Therefore, all work experiences the applicant is using to meet minimum qualifications for this position must be documented in the application package.  Please include the employer’s name, your job title, dates of employment, and whether the employment was full or part-time. Applicants who submit packages that do not provide sufficient information to demonstrate minimum qualifications are met may not advance in the selection process.
 
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
 
MULTIPLE VACANCIES 
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
 
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
 
NOTICE
If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the ‘govermentjobs.com’ domains. For information on allowing emails from the ‘governmentjobs.com’ domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
 
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
 
 For applicant password assistance, please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword 

Salary : $26