What are the responsibilities and job description for the FAMILY SERVICE WORKER SUPERVISOR position at State of Arkansas?
Position Number: 22176048
County: Woodruff
Posting End Date: 08/07/2024
Anticipated Starting Salary: $45,009.95
DCFS
Hiring Manager: Andrea Ferren
Special Work Conditions: The supervisor is expected to help prioritize activities and deadlines, review/monitor work performance, follow and enforce policies and procedures, provide supervision, adhere to strict time frames, review reports, making sure there is delivery of services which follow policy and law, coordinate with other agencies for services, conduct presentations to organizations (when needed), review and approve workers' travel, CHRIS work, prep for court, TDM's/Protection Plans, filling in during times of non-availability and staffing shortages. Other duties as assigned.
Preferred Qualifications: The formal education equivalent of bachelor’s degree in any field, plus four years of experience in a child welfare or human service program is required. Experience cannot be substituted for a degree for any FSW Supervisor position.
The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.
Position Information
Class Code: M015C
Grade: GS08
FLSA Status: EXEMPT
Salary Range: $45,010.00 - $65,265.00
Summary
The Family Service Worker Supervisor is responsible for overseeing and providing protective foster care and supportive services for abused or neglected children. This position is governed by state and federal laws and agency/institution policy
Functions
Supervises a subordinate support staff by communicating prioritization of activities and project deadlines, reviewing and monitoring the work performed, interpreting policies, procedures, or precedents and providing supervisory or management staff with project updates on a regular and recurring basis to ensure adherence to project goals and timeframes. Reviews and monitors case records and reports to ensure quality service delivery and compliance with state and federal laws and agency policy. Reviews and discusses information obtained by workers investigating suspected child abuse and neglect complaints to determine if allegations can be substantiated. Coordinates services with other agencies when assisting multi-problem clients. Presents informational programs on agency activities and services to local civic organizations and schools. Provides direct casework services for protective, foster care and supportive services cases and conducts home studies and investigations of suspected child abuse and neglect. Recruits, trains and provides support to foster parents. Prepares court reports for custody hearings and presents testimony when necessary. Attends or conducts staff meetings to develop and monitor case plans. Develops budgets requests for program activities and submits for approval and reviews and approves expenditures. Performs other duties as assigned.
Dimensions
None
Knowledge, Skills And Abilities
Knowledge of supervisory practices and procedures. Knowledge of the principles and practices of counseling, social work and case management. Knowledge of state and federal laws, rules, guidelines, and agency policies and programs governing foster care and protective services. Knowledge of the principles, techniques, and methods of investigation. Knowledge of human service resources. Ability to plan, organize, and direct the work of others. Ability to provide technical assistance in specialized program area. Ability to perform case and situation analysis and develop plans for remedial action. Ability to interview and obtain information. Ability to prepare, present, and review oral and written technical and confidential information and reports.
Minimum Qualifications
The formal education equivalent of a bachelor's degree in social work, sociology, psychology, or a related field; plus four years of experience in child welfare or human services. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Licenses
None
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
County: Woodruff
Posting End Date: 08/07/2024
Anticipated Starting Salary: $45,009.95
DCFS
Hiring Manager: Andrea Ferren
Special Work Conditions: The supervisor is expected to help prioritize activities and deadlines, review/monitor work performance, follow and enforce policies and procedures, provide supervision, adhere to strict time frames, review reports, making sure there is delivery of services which follow policy and law, coordinate with other agencies for services, conduct presentations to organizations (when needed), review and approve workers' travel, CHRIS work, prep for court, TDM's/Protection Plans, filling in during times of non-availability and staffing shortages. Other duties as assigned.
Preferred Qualifications: The formal education equivalent of bachelor’s degree in any field, plus four years of experience in a child welfare or human service program is required. Experience cannot be substituted for a degree for any FSW Supervisor position.
The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.
Position Information
Class Code: M015C
Grade: GS08
FLSA Status: EXEMPT
Salary Range: $45,010.00 - $65,265.00
Summary
The Family Service Worker Supervisor is responsible for overseeing and providing protective foster care and supportive services for abused or neglected children. This position is governed by state and federal laws and agency/institution policy
Functions
Supervises a subordinate support staff by communicating prioritization of activities and project deadlines, reviewing and monitoring the work performed, interpreting policies, procedures, or precedents and providing supervisory or management staff with project updates on a regular and recurring basis to ensure adherence to project goals and timeframes. Reviews and monitors case records and reports to ensure quality service delivery and compliance with state and federal laws and agency policy. Reviews and discusses information obtained by workers investigating suspected child abuse and neglect complaints to determine if allegations can be substantiated. Coordinates services with other agencies when assisting multi-problem clients. Presents informational programs on agency activities and services to local civic organizations and schools. Provides direct casework services for protective, foster care and supportive services cases and conducts home studies and investigations of suspected child abuse and neglect. Recruits, trains and provides support to foster parents. Prepares court reports for custody hearings and presents testimony when necessary. Attends or conducts staff meetings to develop and monitor case plans. Develops budgets requests for program activities and submits for approval and reviews and approves expenditures. Performs other duties as assigned.
Dimensions
None
Knowledge, Skills And Abilities
Knowledge of supervisory practices and procedures. Knowledge of the principles and practices of counseling, social work and case management. Knowledge of state and federal laws, rules, guidelines, and agency policies and programs governing foster care and protective services. Knowledge of the principles, techniques, and methods of investigation. Knowledge of human service resources. Ability to plan, organize, and direct the work of others. Ability to provide technical assistance in specialized program area. Ability to perform case and situation analysis and develop plans for remedial action. Ability to interview and obtain information. Ability to prepare, present, and review oral and written technical and confidential information and reports.
Minimum Qualifications
The formal education equivalent of a bachelor's degree in social work, sociology, psychology, or a related field; plus four years of experience in child welfare or human services. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Licenses
None
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
Salary : $45,010 - $65,265
FAMILY SERVICE WORKER
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