What are the responsibilities and job description for the RECORDS TECHNICIAN - 64062244 position at State of Florida?
Requisition No: 830340
Agency: Department of Health
Working Title: RECORDS TECHNICIAN - 64062244
Pay Plan: Career Service
Position Number: 64062244
Salary: $32,760.00
Posting Closing Date: 06/13/2024
Total Compensation Estimator Tool
Your Specific Responsibilities
This position acts as Front Desk Clerk and is responsible, under the direct supervision of the General Services Manager - SES, for the maintenance and updating of all Escambia County Health Department (Escambia CHD) clinic appointments and handling client registration using the Health Management System (HMS). This position must be knowledgeable of all services offered by the Escambia CHD, clinic procedures, as well as departmental procedures and State laws and regulations, to maximize the collection of fees and ensure guidelines and processes are consistently and completely applied.
This position will answer telephones in a timely and courteous manner. Must have a clear understanding of the client eligibility process and the fee schedule. Responsible for performing various functions in HMS and must be knowledgeable of Medicaid, Medicare, and Third-Party Liability insurance and verification of insurance utilizing Web based sites such as Change Healthcare and AVAILITY is required. Needs to be familiar with electronic medical records as well as scanning and attaching documents to the electronic record. Responsible for interviewing clients to determine initial and continuing financial and categorical eligibility of clients for applicable services based on established criteria. Document eligibility and financial information and obtain client signature concerning accuracy of information then scan data into the HMS system. Utilize the computer to perform various functions in HMS. Print identification and appointment labels for clinic encounter forms.
This position will be responsible for medical client registration and check-in, utilizing the computer to perform various functions in HMS, including but not limited to scheduling, verifying, canceling, and rescheduling client appointments, updating client demographics and all insurance information. Knowledge of Medicaid, Medicare, and Third-Party Liability insurance is required for verification of insurance utilizing Web based sites such as Change Healthcare and AVAILITY. Compiling and completing accurate documentation for client appointments. Prompt response to requests for assistance by clients and staff is required. Must protect and maintain client confidentiality in all situations.
Required
Required Knowledge, Skills, and Abilities:
Basic mathematics skills and communication skills. Uses information technology such as MS Office, Health Management System, and web-based insurance verification programs.
Preferred Qualifications
Minimum - High School Diploma or Equivalent, two to three years experience using a muti-line phone system, conducting phone and face-to-face scheduling, customer service, and working in a healthcare setting.
Experienced in healthcare data entry.
Bilingual: Serves as translator for Hispanic client making appointments and checking in for Family Health Clinics
Mission
Florida Department of Health Mission, Vision, and Values:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision
To be the Healthiest State in the Nation.
Values
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work
1295 W Fairfield Drive; Pensacola, FL 32501
Benefits
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
Annual and Sick Leave benefits;
Nine paid holidays and one Personal Holiday each year;
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
Retirement plan options, including employer contributions
(For more information, please click www.myfrs.com);
Flexible Spending Accounts;
Tuition waivers;
And more!
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.
Please Be Advised
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans, nd their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.
Agency: Department of Health
Working Title: RECORDS TECHNICIAN - 64062244
Pay Plan: Career Service
Position Number: 64062244
Salary: $32,760.00
Posting Closing Date: 06/13/2024
Total Compensation Estimator Tool
Your Specific Responsibilities
This position acts as Front Desk Clerk and is responsible, under the direct supervision of the General Services Manager - SES, for the maintenance and updating of all Escambia County Health Department (Escambia CHD) clinic appointments and handling client registration using the Health Management System (HMS). This position must be knowledgeable of all services offered by the Escambia CHD, clinic procedures, as well as departmental procedures and State laws and regulations, to maximize the collection of fees and ensure guidelines and processes are consistently and completely applied.
This position will answer telephones in a timely and courteous manner. Must have a clear understanding of the client eligibility process and the fee schedule. Responsible for performing various functions in HMS and must be knowledgeable of Medicaid, Medicare, and Third-Party Liability insurance and verification of insurance utilizing Web based sites such as Change Healthcare and AVAILITY is required. Needs to be familiar with electronic medical records as well as scanning and attaching documents to the electronic record. Responsible for interviewing clients to determine initial and continuing financial and categorical eligibility of clients for applicable services based on established criteria. Document eligibility and financial information and obtain client signature concerning accuracy of information then scan data into the HMS system. Utilize the computer to perform various functions in HMS. Print identification and appointment labels for clinic encounter forms.
This position will be responsible for medical client registration and check-in, utilizing the computer to perform various functions in HMS, including but not limited to scheduling, verifying, canceling, and rescheduling client appointments, updating client demographics and all insurance information. Knowledge of Medicaid, Medicare, and Third-Party Liability insurance is required for verification of insurance utilizing Web based sites such as Change Healthcare and AVAILITY. Compiling and completing accurate documentation for client appointments. Prompt response to requests for assistance by clients and staff is required. Must protect and maintain client confidentiality in all situations.
Required
Required Knowledge, Skills, and Abilities:
Basic mathematics skills and communication skills. Uses information technology such as MS Office, Health Management System, and web-based insurance verification programs.
Preferred Qualifications
Minimum - High School Diploma or Equivalent, two to three years experience using a muti-line phone system, conducting phone and face-to-face scheduling, customer service, and working in a healthcare setting.
Experienced in healthcare data entry.
Bilingual: Serves as translator for Hispanic client making appointments and checking in for Family Health Clinics
Mission
Florida Department of Health Mission, Vision, and Values:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision
To be the Healthiest State in the Nation.
Values
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work
1295 W Fairfield Drive; Pensacola, FL 32501
Benefits
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
Annual and Sick Leave benefits;
Nine paid holidays and one Personal Holiday each year;
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
Retirement plan options, including employer contributions
(For more information, please click www.myfrs.com);
Flexible Spending Accounts;
Tuition waivers;
And more!
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.
Please Be Advised
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans, nd their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.
Salary : $32,760
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