Human Resources Coordinator

Baton Rouge Community College (BRCC) seeks to fill the position of Human Resources Coordinator. The Human Resources Coordinator is located in the Finance and Administration Division. This is a full-time position.  Position will be opened until it's filled!  

REPORTS TO:
Director of Employee Relations and Services
 
COMPENSATION: 
Anticipated starting salary will be commensurate with education and work experience.  For more information about Baton Rouge Community College (BRCC), visit http://www.mybrcc.edu/.
 
APPLICATION INSTRUCTIONS:
Applications for this position should include a cover letter, resume/CV, and names of contact information for three (3) work-related references.  These documents must be attached to your application to be considered.  
 
 ***Incomplete applications will not be considered***
 
 CONTACT INFORMATION: 
 Lisa Parker, Talent Acquisition
 Office of Human Resources
 Baton Rouge Community College
 201 Community College Drive
 Baton Rouge, LA 70806
 RecruitTalent@mybrcc.edu 
 
A criminal background check will be required of all selected applicants.  An offer of employment is contingent upon passing a pre-employment background check.  
 
This organization participates in the E-Verify program.  For more information on E-Verify, please contact DHS at (888) 464-4218.
 
BRCC is proud to be an Equal Opportunity Employer.  We promote diversity of thought, culture, and background, which connects the entire BRCC family.  We don’t just accept difference – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our students, and our institution.
 
Voluntary Self-Identification of Disability
 
As an executive branch state agency, the Baton Rouge Community College is required by La. R.S. 46:2597 to establish annual strategies and goals related to employment of individuals with disabilities. In order to effectively measure and report our progress to this end, La. R.S. 46:2597 requires us to ask employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five (5) years.  
 
Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so (if applicable). Your answer will be maintained confidentially. Completing the form will not negatively impact you in any way. For more information about this form or the Americans with Disabilities Act, visit the Office of the State Americans with Disabilities Act (ADA) Coordinator’s website at https://www.doa.la.gov/doa/office-of-state-ada-coordinator/.  
 
 Minimum Qualifications:

Required Education: 

• Bachelor's degree in business administration or related field 

Required Experience:

• Three (3) years of experience in administrative support, office support, or related position

Substitutions Allowed:

• An associate's degree in business or a related field is accepted, along with an additional two (2) years of the required experience.
• Eight (8) or more years of the required experience will substitute for the required education & experience
• Certification by the Society of Human Resources Management (SHRM-CP or SHRM-SCP) or by the Human Resource Certification Institute (PHR or SPHR) may be substituted for a maximum of one year of the required experience.

Required Knowledge, Skills, & Abilities:
Advanced

• Customer Service skills and mindset
• Ability to maintain composure & professionalism under pressure
• Understanding the importance of confidentiality in the HR department and the ability to maintain that confidence at all times.
• Ability to communicate effectively and professionally in person, electronically, and/or by telephone with internal and external customers.   
• Ability to exhibit good judgment, honesty, integrity, responsibility, and punctuality through the utilization of professional work standards.
• Ability to work well with others at all levels of the organization as well as the public
• Ability to organize and prioritize 
• Attention to detail

Proficient

• Ability to work efficiently and handle multiple projects & tasks concurrently in a fast-paced environment
• Ability to work autonomously and as part of a team 
• Computer skills, including Microsoft applications (Outlook, Excel, PowerPoint, Word, etc.)
• Problem-solving skills 

Preferred Qualifications:

Preferred Education:

• Bachelor's degree in business administration or related field

Preferred Experience:

• 5 years of experience in administrative support, office support, or related position within a Human Resources office/department/unit.

The Human Resources Coordinator is crucial in supporting the HR department, serving as the primary liaison for internal and external customers. This position involves performing essential HR functions, such as processing client service contracts, managing administrative tasks, and maintaining accurate and confidential records. The coordinator ensures efficient office operations, contributes to the success of HR projects and events, and supports the overall mission of the HR department by providing exemplary customer service and organizational skills.

30%     Customer Service

• Serves as the main contact for internal and external customers.
• Responses to visitors' inquiries, phone calls, and emails by providing information or directing them to appropriate personnel.
• Responses to verification of employment requests, ensuring confidentiality.

30%     HR Office Management 

• Manages outgoing and incoming mail, including express mail services.
• Maintains office supply inventory, prepares requisitions, and monitors expenditures.
• Oversees HR student workers, providing training and daily supervision.
• Contributes to the preparation of regular reports and suggests process improvements.
• Assists with HR events, professional conferences, and travel arrangements. 
• Prepares invoices for various HR-related expenses

25%    File Room Maintenance

• Maintains personnel files, ensuring security and confidentiality.
• Prepares new employee files and audits for completion.
• Manages files for separating employees.
• Prepares response for legal request for employment records 

10%     Special Projects 

5%       Other duties as assigned