Revenue Tax Officer Manager

Baton Rouge, LA Other
POSTED ON 5/2/2024

The Louisiana Department of Revenue (LDR) is responsible for fairly and efficiently collecting state tax revenues to fund public services, to regulate charitable gaming and the sale of alcoholic beverage and tobacco, and to support state agencies in the collection of overdue debts.  Collectively, each program, unit, division and group work together to provide the core services to taxpayers of the State of Louisiana and stakeholders of the agency. LDR is comprised of the following groups: Tax Collection, Charitable Gaming, Alcohol and Tobacco Control (ATC), Debt Recovery, and Louisiana Tax Free Shopping Commission.
 
The Collection Division is responsible for maximizing taxpayer compliance by defining and implementing procedures for the collection of income taxes owed to the State of Louisiana. This includes examination of delinquent accounts and supporting documentation to verify failed compliance with tax laws resulting in the issuance of bills and the implementation of other collection processes.

ABOUT THIS POSITION: 
 
The Revenue Tax Officer Manager oversees the day-to-day operations of field collections, enforcement, customer service and taxpayer assistance. The manager reports directly to the Revenue Tax Assistant Director of their perspective district. The position fairly and efficiently administers the state tax laws and collects state tax revenue to fund public services; and provides the highest quality taxpayer assistance. A thorough knowledge of the tax laws, departmental policies and procedures, and the Revenue information computer system (DELTA) are required. The incumbent must possess excellent listening, written and verbal communication skills, analytical skills, interpersonal relationship skills and pay close attention to details.

How to Apply:

Applications will be rejected if the applicant fails to meet the minimum qualifications, submits an incomplete application or fails to apply by the closing date of the announcement.
 
Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your online application. The selected candidate will be required to submit original documentation upon hire.

If you are applying for a position which requires a baccalaureate and/or master's degree you may apply 90 days prior to receipt of your degree however the effective date of the appointment cannot be prior to your graduation date. Please contact the HR representative listed below to ensure that your application is accepted as eligible.
 
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*
 
For further information about this vacancy contact:
Donovan Williams
Louisiana Department of Revenue
Human Resources Division
P.O. Box 66378
Baton Rouge, LA 70896

donovan.williams3@la.gov

 
The Louisiana Department of Revenue is an Equal Opportunity Employer.

Louisiana is a State as A Model Employer for People with Disabilities.
 
VACANCY INFORMATION:
 
This posting may be used to fill vacancies in other divisions available within the Louisiana Department of Revenue within 90 days of the closing date.
 
This position may be filled as a:
 ·       Probational Appointment
 ·       Job Appointment
 ·       Promotion (open to all statewide classified and agency wide permanent status  employees)
 ·       Detail to Special Duty
 
Current permanent status classified state employees may be required to accept a Probational appointment if selected. If filled as a Job Appointment, there is a possibility that this position may be converted to a Probational Appointment should funding become available.
 
This position will be domiciled in East Baton Rouge Parish. Applicants must select this parish on their application to indicate that they are available to work in the parish of this vacancy.
   
A Tax and Natural Disaster Clearance will be conducted on all selected applicants to validate the timely submission of tax returns and payments. It is a requirement that all Revenue employees must adhere to all tax laws of the State of Louisiana.
 
LA R.S.15:587.5, 587.6 and the IRS require the Louisiana Department of Revenue to conduct a criminal history records check of a prospective employee who will access federal tax information to perform job duties.  Any applicant who receives and accepts a conditional offer of employment will require a completed criminal history records check prior to his or her first day of work. 


MINIMUM QUALIFICATIONS:
A baccalaureate degree plus four years of professional experience in accounting, financial auditing, tax enforcement, taxpayer assistance, tax collection, tax systems work, tax auditing, tax audit review, tax law, tax accounting, management analysis, or administrative services.
 
SUBSTITUTIONS:
Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.
 
Candidates without a baccalaureate degree may combine work experience and college credit to substitute for the baccalaureate degree as follows:
 
A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.
 
30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.
60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.
90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.
120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.
 
College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of four years full-time work experience towards the baccalaureate degree. Candidates with 120 or more semester hours of credit, but without a degree, must also have at least two years of full-time work experience to substitute for the baccalaureate degree.
 
A master's degree will substitute for one year of the required experience.
 
Possession of designation as a Certified Public Accountant or CPA Inactive will substitute for one year of the required experience.
 
Possession of a current license to practice law in Louisiana will substitute for two years of the required experience.
 
NOTE: Any college hours or degree must be from an accredited college or university.
 
FUNCTION OF WORK:
To manage non-field and/or field collection functions of a District/Regional office.
 
LEVEL OF WORK:
Manager.
 
SUPERVISION RECEIVED:
General from Revenue Tax Assistant Director or higher-level personnel.
 
SUPERVISION EXERCISED:
Direct over Revenue Tax Officers or a Revenue Tax Officer Supervisor.
 
LOCATION OF WORK:
Department of Revenue.
 
JOB DISTINCTIONS:
Differs from Revenue Tax Officer Supervisor by the presence of second line supervision or management of collections activities for a District/Regional office.
 
Differs from Revenue Tax Assistant Director by absence of responsibility for assisting a Revenue Tax Director in the administration of a headquarters or District/Regional office.
EXAMPLES LISTED BELOW ARE BRIEF SAMPLES OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. PLEASE NOTE THAT NOT ALL TASKS ARE INCLUDED.
 
Develops procedures for work unit, assigning work and providing technical guidance to staff members in resolving discrepancies on work-related issues.
 
Monitors the collections of all taxes within an assigned region.
 
Reviews statistical reports for completeness and to assess status of collection operations.
 
Develops methods and procedures to improve efficiency and enhance collections.
 
Informs staff of changes in tax laws and operating procedures.

Hourly Wage Estimation for Revenue Tax Officer Manager in Baton Rouge, LA

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