Case Management Consultant

Department of Health and Human Services (DHHS)

Opening Date: May 8, 2024    

Closing Date: May 22, 2024

Job Class Code: 5070
Grade:  24 (Pro Tech)  
Salary: $50,190.40-$67,641.60/year

Position Number: 3030-4663

Location: Augusta, Farmington, or Portland

Core Responsibilities:

As the Case Management Consultant, you will utilize your strong oral & written communication skills while working collaboratively with community members, internal colleagues, and external stakeholder groups. Position duties will include the following tasks:

•    Designing, developing, and implementing quality assurance systems to monitor and assess case management and provide program recommendations
•    Compiling, analyzing, and updating policies, procedures, resources, and agreements
•    Evaluates and monitors community case management activities to ensure progress toward goals and document compliance.
•    Planning, coordinating, conducting, and assessing training activities
•    Collaborating with internal and external stakeholders to identify resources and meet the needs of disabled client populations
•    Conducting on-site inspections and detailed records reviews of service providers to ensure services are implemented in compliance with applicable State and Federal laws, rules, regulations, policies, and procedures

Minimum Qualifications:

Bachelor's Degree or the equivalent and professional experience in social services casework, social services program development/delivery, or social services related fiscal/budget administration/analysis work. Preference given to those with a Licensed Social Worker (LSW) license as issued by the Maine State Board of Social Worker Licensure.

The background of well-qualified candidates will demonstrate the following competencies:

1.     A proven ability to interpret and apply technical standards and regulations.

2.     A thorough knowledge of Maine’s service delivery system for older adults and adults with physical disabilities and the ability to oversee and manage an integrated system to improve services for these populations.

3.     A demonstrated ability to use program data to identify objectives, evaluate performance, and implement system changes.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

Agency information: 

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Aging and Disability Services (OADS) within DHHS supports Maine's older and disabled adults by providing Adult Protective, Aging and Community Services, Brain Injury, Intellectual and Developmental Disability, Long Term Services and Supports (LTSS), and Other Related Conditions.

This is a full-time position located in either Augusta, Farmington, or Portland offices. This opportunity allows partial telework with management approval.

Application Information:

 Please submit all documents or files in  PDF format.

For additional information about this position please contact Angela Faulkner at 207- 592-2618. To apply, please upload a recent resume (if available) and cover letter addressing each of the three competency areas identified in the above section.

To request a paper application, please contact Ashley.Smith@Maine.gov .

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3 weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($10,523.28-$12,380.40 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. 
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).
• Retirement Plan – The State contributes the equivalent of 13.41% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). 

• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for part-time employment.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. 

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. 

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.