Benefit Program Associate - DVOP

This position must be filled by honorably discharged, disabled veterans as defined in Chapter 36, RSMo.

TRAVEL REQUIREMENT:

1. Employee is required to travel and attend a one-time, week-long, out-of-state veteran specific training within the first 12 months of employment.  The Department will arrange and cover applicable travel/lodging expenses.

1. On a weekly basis, up to 50% of work time the employee shall travel within the assigned service counties to conduct outreach to labor unions, community-based organizations, faith-based organizations, and veterans’ organizations.  This will generally consist of day travel with occasional overnight travel. Must have a valid Missouri Driver’s license.                                                         

Why you’ll love working for this Department:

You will be joining a Department committed to a culture of TEAMWORK to accomplish our goals together, where we deliver excellence through COLLABORATION with partners and stakeholders, embody ACCOUNTABILITY through trust and professionalism, and embrace WORK-LIFE BALANCE by prioritizing respect, boundaries, and time. While working at DHEWD you will be helping to develop the workforce of the future!  Join us as we pursue our vision of “Every Missourian empowered with the skills and education needed for success.”

What you’ll do:

To perform this job successfully, an individual must be able to perform each essential function of the job with or without reasonable accommodation.

• Provide case management and intensive services to veterans and eligible spouses who have significant barriers to employment and to TSM’s interested in and participating in the Career Skills Program.
• Conduct regional outreach activities to locate veterans through contacts with local veterans’ organizations, the Department of Veterans Affairs, and other State Agencies such as Missouri Veteran's Commission, Vocational Rehabilitation and other institutions that serve veterans. (On site visits required throughout the area of responsibility)
• Consult and coordinate with other appropriate representatives of Federal, State, and local programs for the purpose of developing maximum linkages to promote employment opportunities and assistance for veterans with significant barriers to employment. Communicate, collaborate, and coordinate with federal CSP coordinators.
• Develop outreach programs in cooperation with appropriate Department of Veterans Affairs personnel engaged in providing counseling or rehabilitation services, with educational institutions, and with employers in order to maximize assistance to disabled veterans who have completed or are participating in a vocational rehabilitation program. (On site visits required throughout the area of responsibility)
• Provide vocational guidance or vocational counseling services, or both, to veterans, eligible spouses, and TSM’s with respect to selection of and changes in vocations and vocational adjustment.
• Assure veterans, eligible spouses, and TSM’s are aware of other programs for veterans, such as those available through Missouri's Department of Education.
• Work with partners to maximize opportunities for veterans and ensure veterans are given priority access to Department of Labor programs.
• Work closely with other staff as part of case management team.
• Provide veteran-related resources to Job Center staff.
• Document all services and activities in electronic case management system (MoJobs) as required by program guidelines.
• Perform other related work as assigned.
• Demonstrate regular and reliable attendance

Minimum Qualifications:

• High school diploma; AND
• Two years of customer service experience (Experience in the areas described below may be substituted on a year-for-year basis for deficiencies in required customer service experience.)
• Technical or professional experience in social services, education, job placement, community organization, business, personnel or public administration, or closely related area; OR
• Military experience (at the E-5 level, or above) with primary responsibility in a comparable capacity involving recruiting or personnel administration
• This position must be filled by honorably discharged, disabled veterans as defined in Chapter 36, RSMo. 

More reasons to love this position:

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage.  Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator.  This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here. 

The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Salary : $31,200 - $65,000