Benefit Program Associate/Technician

Job Location: The Family Support Division is seeking applications for a Benefit Program Associate/Technician. This position will be located in the Butler Resource Center based at 4 West Ohio Street, Butler, MO.

What you'll do:

As our Benefit Program Associate ($32,551.20, $1,356.30 semi-monthly*), you will serve Missouri residents by assessing their needs when they come into our office seeking assistance. You will help guide them through the process of applying for any of the public assistance programs we administer at the Department of Social Services, Family Support Division.

Each day you will answer questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our eligibility systems as appropriate.

In order to qualify for this role, you must hold a High School diploma or equivalent and 1-3 years of relevant experience.

As our Benefit Program Technician ($34,666.08, $1,444.42 semi-monthly*), you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives.

Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more.

In order to qualify for this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree.

To thrive in these roles, you must be personable, compassionate and have a non-judgmental attitude.

Salary*- Will be determined by experience and qualifications.

Recruitment Area: Accepting applications from all qualified applicants.

More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

If you have questions about this position please contact: HRC@dss.mo.gov

The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.