Recreation Site Tech

Recreation Site Tech - (23140874)

THE OUTSIDE IS IN US ALL.

This position is ongoing until filled. You must apply through the State of Montana Career site.

A successful applicant will be subject to a background investigation.

Women and minorities are under-represented in this job category and are encouraged to apply.

Special Information:
Identity of applicants who become finalists may be released to the public if the Department deems it necessary. Employees who exceed 1,040 hours in a calendar year are also provided health, dental and life insurance. Other benefits include retirement, paid vacation, sick and holidays. This position may be covered by a VEBA (Voluntary Employee Beneficiary Association).

The Recreation Technician is a frontline position supporting the recreating public. This announcement will result in the hiring of two recreation technicians with both reporting to the Lake Elmo office. One of the two positions will have responsibilities to work at both Lake Elmo and Pictograph State Parks. Both positions provide general operational support in a variety of recreational offerings at state parks, fishing access sites, wildlife management areas and along river corridors. This can include day use areas, campgrounds, water access and amenities, historic sites, trail programs, park offices, visitor centers and entrance gates, among others. Work is performed in both indoor and outdoor environments. They will frequently work in adverse outdoor conditions including temperature extremes, snow and rain, dust and insect infested areas. The incumbents will work with the public and inform the public of site rules and regulations. The positions will require some daytime travel. The incumbents will be required to work odd hours, weekends, and holidays. On occasion the incumbents may work in other recreation units in Region 5.

Billings is the largest community in the region with a growing population exceeding 166,000. The city is home to two major hospitals, two colleges, and an international airport. Billings and the surrounding areas have activities such as indoor and outdoor concerts, live theatre venues, archery and shooting ranges, many personal interest organizations, festivals, and art walks; there is something for many interests. The area neighbors Yellowstone National Park and Bighorn Canyon National Recreation Area and a variety of local, state, and national attractions including parks with historic significance such as Chief Plenty Coup Park, Pompeii's Pillar, and Custer Battlefield.

Job Duties:

Duties include monitoring recreation sites by foot or vehicle, maintaining extensive public contact, assisting with interpretive and educational programs, collecting and processing fees and visitation data, assisting with the web-based reservation system and carrying out light-duty maintenance duties. Responsible for pavilion checkins and check-outs, collecting fees, working the ticket booth, staffing the park office and visitor centers, answer visitor questions related to site resources, facilities, and surrounding area sites and opportunities, greet visitors and work with maintenance staff to accomplish proper groundskeeping duties. Requires computer literacy and ability to operate a computer. Perform public safety duties. Advising visitors of site use rules and regulations, report violations observed to superiors for follow up. Monitor visitor use impacts on historic, cultural, natural, and recreational resources and advise visitors on best practices to minimize impacts. Provide emergency assistance or medical aid as appropriate within training. Prepare incident reports. Light-duty maintenance responsibilities including grounds keeping, janitorial services and minor repairs. Aid persons with disabilities when needed. Perform other related duties as assigned and potentially assist other recreational staff at sites including Cooney and Chief Plenty Coups state parks, in addition to other fishing access and wildlife management areas in Region 5.

Physical and Environmental Demands:

• Work is performed in both an indoor and outdoor environment.
• Frequently works in adverse outdoor conditions including temperature extremes, snow and rain, dust, and mosquito infested areas.
• Works with public and may inform public of site rules and regulations.
• The position may require some travel. The incumbent will be required to work odd hours, weekends, and holidays.

Montana Fish, Wildlife & Parks Core Competencies

Teamwork

This competency describes a person's ability to work with others, collectively pursuing a common goal regardless of personal preferences. It is the ability to cooperate with all team members, valuing each one's insight and skills. Demonstration of this competency is seen in the following:

• Works effectively with individuals and groups; pursues universal solutions.
• Collaborates with others to understand and meet the public's needs.
• Shares workload with other team members; goes the extra step to insure successful completion of work unit goals.
• Constructively resolves disagreements by negotiating mutual, acceptable solutions.
• Accepts and provides constructive feedback in working relationships.

Public Service

This competency delineates a person's willingness to serve the public, to acknowledge that the citizens of Montana are our customers in addition to protecting the State's resources. This encompasses a person's attitude towards the public and the way that they treat the public in their daily professional life. Demonstration of this competency is seen in the following:

• Demonstrates commitment to serving the public interest.
• Recognizes the public's concerns as meaningful and valuable.
• Responds positively and constructively to issues voiced by the public.
• Makes decisions that benefit the public even if the decision is unpopular.
• Puts the public’s needs ahead of personal interests.

People Skills

This competency illuminates a person's ability to get along with others in a productive and positive manner. It encompasses a person's ability to demonstrate awareness for other’s feelings and concerns, and their capability of building stable, helpful work relationships. Demonstration of this competency is seen in the following:

• Maintains positive working relationships with coworkers, the public, and other agencies.
• Gains cooperation from others when appropriate.
• Demonstrates trustworthiness in professional relationships.
• Treats people with respect, courtesy, and fairness.
• Maintains focus, emotional control, and maturity in work-related situations.

Continual Improvement

This competency describes a person's willingness to actively pursue opportunities for betterment in their professional knowledge and experience. It gets at their desire to see change and growth not only in themselves, but in the work processes they contribute to. Demonstration of this competency is seen in the following:

• Identifies current opportunities for development and acts to take advantage of them.
• Shows interest in one's professional development and capitalizes upon opportunities.
• Takes initiative to continuously improve professional knowledge and skills.
• Recognizes inefficient/ineffective processes and offers/promotes alternative solutions.
• Demonstrates a willingness to learn and try things new ways.

Knowledge, Skills and Abilities:

• Familiarity with natural and cultural resource management including historical and current issues. Must develop a working knowledge, including site location and available recreational opportunities for public recreational sites in the region’s jurisdiction. These include wildlife management areas, fishing access sites, state parks, forested lands, and major waterways.
• Must be able to follow written and verbal instructions, and the ability to communicate effectively, both verbally and in writing.
• Must be able to establish positive working relationships with co-workers and the public.
• Must be comfortable communicating with dissatisfied visitors and helping to deescalate the situation.
• Must behave ethically and appropriately when serving visitors.
• Must have the ability to understand and effectively explain Department policies and regulations to the general public. Ability to use tact, courtesy, poise, alertness, and good judgment in public contacts.
• Must have basic computer skills: email, word processing, internet use, spreadsheet development.

Minimum Qualifications:

Graduation from high school or equivalent education. One year of college or vocational training experience in park and recreation management, interpretive visitor center, or closely related setting is preferred; OR an equivalent combination of education and experience.

Required at time of application: General knowledge of basic customer service and safe work habits.

Ability to: educate and inform visitors on compliance with rules and regulations and State laws; collect fees and make change; sell merchandise and account for monies collected; read, maintain, and prepare records and reports; and assist visitors in emergency situations. Daily interaction with site visitors requires effective communication and public relations skills.

Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment: This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Salary: $ 17.11 - 17.11 Hourly Telework Eligibility: Not Telework Eligible Benefits Package Eligibility: Paid Leave & Holidays, Retirement Plan

Number of Openings: 2 Employee Status: Seasonal (less than 6 mos) Schedule: Full-Time

Shift: Day Job Travel: Yes, 10 % of the Time

Primary Location: Billings Agency: Department of Fish, Wildlife & Parks Union: 000 - None

Posting Date: Mar 20, 2023, 12:29:47 PM Closing Date (based on your computer's timezone): Ongoing

Required Application Materials: None

Contact Name: Rene Carter | Contact Email: fwpemp@mt.gov | Contact Phone: (406) 444-5203