What are the responsibilities and job description for the IT Services Specialist III (ONIT) position at State of South Carolina?
With our Agency's mission to support the recovery of people with mental illnesses, we provide a complete array of medical and support services for children, adults, and families throughout South Carolina.
This position is located at the Department of Mental Health, Central Office, 2414 Bull Street, Columbia, SC 29201.
As the IT Services Specialist III, working under general supervision, you will provide technical assistance, consultation, and training on DMH approved hardware and software to various levels of staff in the Administration building.
Responsibilities for this IT Services Specialist III include but are not limited to:
This position is located at the Department of Mental Health, Central Office, 2414 Bull Street, Columbia, SC 29201.
As the IT Services Specialist III, working under general supervision, you will provide technical assistance, consultation, and training on DMH approved hardware and software to various levels of staff in the Administration building.
Responsibilities for this IT Services Specialist III include but are not limited to:
- Performs Desktop support for the Administration building.
- Performs Network Services Help Desk functions.
- Conducts interviews with users to define needs and make recommendations to support users needs.
- Provides IT support for CRCF, TLC, and CCRI programs.
- Communicates information from Network Services to various levels of staff in the supported areas.
- Assists in administration of various communication systems and equipment.
- Supports MacOS software and devices.
A high school diploma and experience in office automation systems, data communications system design, installation, operation, repair, or processing of information in a data processing environment or related systems. An associate degree or a bachelor's degree in a related field may be substituted for the required work experience.
The selected candidate must have basic knowledge of networking, PC operating systems, computer hardware, printers, and Microsoft Office. Must be able to travel to multiple locations in the Columbia area.
The South Carolina Department of Mental Health is an Equal Employment Opportunity Agency. We provide affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex – including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. Please account for any and all gaps of employment in your application. A resume will not be accepted in lieu of application completion nor reviewed to determine if an applicant has met the qualifications for the position.
The South Carolina Department of Mental Health offers an exceptional benefits package for FTE positions that includes:
The South Carolina Department of Mental Health is an Equal Employment Opportunity Agency. We provide affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex – including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. Please account for any and all gaps of employment in your application. A resume will not be accepted in lieu of application completion nor reviewed to determine if an applicant has met the qualifications for the position.
The South Carolina Department of Mental Health offers an exceptional benefits package for FTE positions that includes:
- Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
- 15 days annual (vacation) leave accrual per year
- 15 days sick leave per year
- 13 paid holidays
- Paid Parental Leave
- State Retirement Plan and Deferred Compensation Programs
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