Supervisor

Who we are:
At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees agree that they understand how their work directly contributes to the SCDOR’s overall success—by collecting 96% of South Carolina’s general fund, our team serves with purpose and impacts the success of our community.
 
Learn more about why you should join our team at dor.sc.gov/careers.

We are looking for teammates who are:

• Able to inspire and motivate others. 
• Committed to customer service and interested in helping others.  
• Able to communicate effectively and exercise patience with customers.  
• Organized, detail-oriented, and capable of independently prioritizing tasks.  
• Able to multitask and prioritize in a fast-paced environment.   

What you will do: 
As the supervisor of our Discovery & Enforcement Section, you will supervise, plan, direct, and coordinate the overall activities of the section including the technical and administrative activities, as well as future direction and goals.  

Primary job duties include:

• Supervise, plan, monitor, direct, and coordinate the overall activities of the Discovery and Enforcement section. Acquires and maintains tax and/or process knowledge necessary to perform duties.
• Hire and maintain a competent, empowered and forward-thinking team.  
• Administer the Employee Performance program, staff organization, employee engagement, training, career development plans, time and leave, succession planning, and personnel matters. 
• Complete all dashboards, scorecards, and required reviews.
• Determine future direction and goals of the section based on work, resources, mandates, and system requirements. 
• Communicate with internal and external stakeholders to understand section requirements and functions.  Partner with other sections within the division to determine best fit for assigned work tasks, when applicable. 
• Identify processing issues and define improvements to streamline processes.  
• Create, review, monitor, and analyze statistical reports for trends and potential problems.  
• Analyze, develop requirements, develop business rules, test, implement, and monitor applicable systems, interfaces, and reports.  

Bachelor's degree and three years of relevant experience in business management, public administration, or administrative services.  

Relevant experience or education may be substituted on a year-for-year basis with an approved equivalence by the Division of State Human Resources (DSHR).  Academic degrees must be from an accredited institution of higher learning.

• Knowledge of accounting policies and procedures
• Ability to communicate with the public and to work closely with internal and external customers providing quality customer service
• Ability to organize, coordinate, administer, direct, and supervise

• EEO: The SCDOR is committed to providing equal employment opportunities to all and does not discriminate on the basis of age, race, color, religion, sex, national origin, disability, and pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation.      
• Training: You will participate in a training program to ensure you have the knowledge and skills to successfully perform the job.  
• Hours:  Work hours are 8:30 a.m. – 5:00 p.m., Monday – Friday (37.5 hours per week).
• Telework schedule: This position may be eligible to work remotely up to one day per week.

Ready to apply? 

• Apply online and complete the application fully, including all current and previous work history and education.  
• You may submit a resume, but it will not be considered as a substitute for completing the entire application.  
• Candidates selected to move to the next stage of the hiring process will be contacted to complete an aptitude or skills assessment and personality profile (using Criteria Corp) or a one-way virtual interview (using Spark Hire).
• Candidate selected for hire are required to comply with all SCDOR tax requirements and are subject to a National Criminal Background Check, which includes fingerprinting

Salary : $67,000 - $74,370