What are the responsibilities and job description for the ELIGIBILITY CLERK - 01122023-41780 position at State of TN?
Job Information
LOCATION OF (1) POSITION TO BE FILLED: DEPARTMENT OF HUMAN SERVICES, ADULT AND FAMILY SERVICES DIVISION, SULLIVAN COUNTY
Minimum Qualifications
Education and Experience: Education equivalent to graduation from a standard high school or GED.
Other Requirements
Necessary Special Qualifications: Applicants for this class may be required to:
- Complete a criminal history disclosure form in a manner approved by the appointing authority;
- Agree to release all records involving their criminal history to the appointing authority;
- Supply a fingerprint sample prescribed by the TBI based criminal history records clerk.
Examination Method: Noncompetitive selection for Career Service positions.
Job Overview
Summary: Under immediate supervision, performs eligibility-related clerical work of routine difficulty; and performs related work as required.
Distinguishing Features: An employee in this class performs eligibility-related clerical duties which follow prescribed and well-established procedures. Detailed instructions and close supervision are given at the beginning of work and on subsequent new assignments; however, after employees become familiar with particular procedures, they usually work with relative independence. Work involving more varied tasks is given closer supervision than that which is repetitive in nature, although work is normally reviewed or verified upon completion. Assignments may require incidental operation of typewriters and other equipment where conditions of work do not necessitate previous training in their use. This class differs from Eligibility Assistant in that an incumbent of the latter works under general supervision in the performance of tasks which demand greater latitude of judgment and which are of a more responsible and difficult nature.
Work Activities
1. Provides generalized assistance to Eligibility Counselors and Eligibility Assistants in routine daily activities associated with the Families First, Food Stamp, and TennCare/Medicaid programs.
2. Performs routine public contact work such as collecting and copying information from Temporary Assistance for Needy Families (TANF) and other DHS participants.
3. Distributes programmatic service literature and general information to TANF and other DHS participants and providers.
4. Provides telephone-scheduling assistance to Eligibility Counselors.
Competencies (KSA'S)
1. Provides generalized assistance to Eligibility Counselors and Eligibility Assistants in routine daily activities associated with the Families First, Food Stamp, and TennCare/Medicaid programs.
2. Performs routine public contact work such as collecting and copying information from Temporary Assistance for Needy Families (TANF) and other DHS participants.
3. Distributes programmatic service literature and general information to TANF and other DHS participants and providers.
4. Provides telephone-scheduling assistance to Eligibility Counselors.