What are the responsibilities and job description for the Information Center Representative II position at State of Vermont?
Overview
The State of Vermont Information Center Division is seeking motivated individuals with strong interpersonal skills and a desire to promote Vermont and welcome visitors to our State. Duties are performed at one of our state-operated visitor centers located on the interstate highway system in Guilford, VT. Responsibilities include a combination of customer service tasks involving greeting and providing information to visitors, map reading, and record keeping. This position also requires custodial tasks such as hourly cleaning of rest rooms, vacuuming, mopping, snow removal (including shoveling and/or use of snow blower) and the ability to lift up to 50 pounds. Candidate should possess the ability to use Microsoft Office software. Applicants must be self-starters and be able to work independently, highly motivated and task oriented, and possess attention to detail.
This position will be located at the Guilford Welcome Center on Interstate 91 which hosts over 500,000 visitors annually.
The schedule is: Sunday 12p-8p, Monday 11a-7p, Tuesday and Wednesday 7a-3p, Saturday 12p-8p. A shift differential will apply to evening shifts.
Who May Apply
This position, Information Center Representative II (Job Requisition #49582), is open to all State employees and external applicants.
If you would like more information about this position, please contact Bevan Quinn at bevan.quinn@vermont.gov.
Resumes will not be accepted via e-mail. You must apply online to be considered.
Environmental Factors
Work is usually performed at an assigned facility. Duties may include the occasional lifting or carrying of up to 50 pounds. Evening and weekend shifts may be required. Some overtime work may be necessary. Incumbents must be able to work out of doors in all weather, and on rough and slippery ground. Field travel may be necessary for which private means of transportation must be available.
Minimum Qualifications
One (1) year or more of work experience that includes customer service.
Preferred Qualifications
Ability to read and write.
Ability to read maps and complete internet searches.
Familiarity with Microsoft Office, including Word and Outlook e-mail.
Experience in tourism, hospitality, recreation, marketing, public relations, or related field.
Total Compensation
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
Equal Opportunity Employer The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.
The State of Vermont Information Center Division is seeking motivated individuals with strong interpersonal skills and a desire to promote Vermont and welcome visitors to our State. Duties are performed at one of our state-operated visitor centers located on the interstate highway system in Guilford, VT. Responsibilities include a combination of customer service tasks involving greeting and providing information to visitors, map reading, and record keeping. This position also requires custodial tasks such as hourly cleaning of rest rooms, vacuuming, mopping, snow removal (including shoveling and/or use of snow blower) and the ability to lift up to 50 pounds. Candidate should possess the ability to use Microsoft Office software. Applicants must be self-starters and be able to work independently, highly motivated and task oriented, and possess attention to detail.
This position will be located at the Guilford Welcome Center on Interstate 91 which hosts over 500,000 visitors annually.
The schedule is: Sunday 12p-8p, Monday 11a-7p, Tuesday and Wednesday 7a-3p, Saturday 12p-8p. A shift differential will apply to evening shifts.
Who May Apply
This position, Information Center Representative II (Job Requisition #49582), is open to all State employees and external applicants.
If you would like more information about this position, please contact Bevan Quinn at bevan.quinn@vermont.gov.
Resumes will not be accepted via e-mail. You must apply online to be considered.
Environmental Factors
Work is usually performed at an assigned facility. Duties may include the occasional lifting or carrying of up to 50 pounds. Evening and weekend shifts may be required. Some overtime work may be necessary. Incumbents must be able to work out of doors in all weather, and on rough and slippery ground. Field travel may be necessary for which private means of transportation must be available.
Minimum Qualifications
One (1) year or more of work experience that includes customer service.
Preferred Qualifications
Ability to read and write.
Ability to read maps and complete internet searches.
Familiarity with Microsoft Office, including Word and Outlook e-mail.
Experience in tourism, hospitality, recreation, marketing, public relations, or related field.
Total Compensation
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
- 80% State paid medical premium and a dental plan at no cost for employees and their families
- Work/Life balance: 11 paid holidays each year and a generous leave plan
- State Paid Family and Medical Leave Insurance (FMLI)
- Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
- Tuition Reimbursement
- Flexible spending healthcare and childcare reimbursement accounts
- Low cost group life insurance
- Incentive-based Wellness Program
- Qualified Employer for Public Service Student Loan Forgiveness Program
Equal Opportunity Employer The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.
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