DSHS ESA DDS Examiner Support Specialist 2

Description

DDS Examiner Support Specialist 2

The Disability Determination Services (DDS) is seeking an Examiner Support Specialist to join our team in Tumwater, WA. If you are highly organized and able to prioritize work to meet deadlines, consider this exciting DSHS internal opportunity with the Economic Services Administration (ESA).

In this role, as an Examiner Support Specialist 2, you will be responsible for obtaining records, verifying and validating claim information, working a small caseload of specialized claims, and assisting team members by collecting information from clients. Your work will help Transform Lives!

Some of what you'll do:

• Receive electronic and paper claims from Social Security and State DSHS offices
• Review claims for completeness and accuracy, take the necessary actions based on policy requirements, and follow-up as needed
• Answer incoming calls and direct calls to the appropriate person after evaluating the caller’s needs and verifying identity
• Answer questions about agency programs and claim information
• Understand and review all discrepancies between the federal and state computer systems and independently reconcile and resolve edits
• Operate high-speed optical document scanner and graphic interface designed to solely be used for SSA claims files
• Provide quality assurance of images and troubleshoots any technical issues
• Prioritize, analyze, identify, and code electronic medical and technical records using independent judgment about placement in the electronic files
• Manage a caseload of Office of Hearings Operation claims and assist the Administrative Law Judge(ALJ)
• Other duties as assigned
  

• Ability to analyze and interpret Social Security Administration rules and regulations
• Ability to use multiple database systems

• A letter of Interest
• Current resume

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security