EAP Counselor

As an Employee Assistance Program Counselor, you will provide support and assistance to both employers (supervisors/management/HR) and to employees and their family members in identifying and resolving concerns in order to promote a productive and healthy workforce.

Why you should join us:
The Department of Enterprise Services offers:  

• A great total compensation and benefits package; 
• Paid Vacation, Leave, and Holidays; 
• A healthy work/life balance, which may include flexible work schedules, teleworking, and an Infants in the Workplace Program; 
• An agency-wide commitment to diversity, equity, inclusion and respect, and leaders who encourage all employees to bring their authentic selves to work; 
• Access to several state business resource groups including the Rainbow Alliance and Inclusion Network; Veteran Employee Resource Group; Latino Leadership Network; Blacks United in Leadership and Diversity; Disability Inclusion Network; Washington Immigrant Network; and Hawaiians, Asians and Pacific Islanders Promoting an Empowerment Network;
• Supported growth and development opportunities; and
• Opportunities to serve your community through meaningful work.

The work associated with this position will be performed predominately through a hybrid work structure of onsite and remote work. Onsite presence will vary based on business and operational need. Employees must reside in Washington state and within a reasonable distance to the Thurston County worksite to respond to workplace reporting requirements

Some of what you will enjoy doing:

• Direct Client Services, including delivery of professional, solution-focused, culturally-relevant EAP clinical services:
  • Clinical Assessments: Problem identification, short-term problem-solving, and providing resources and referrals within 1-3 counseling sessions, and occasional follow up and case management) for employees and their adult household members. 
  • Organization Consultation: Behavioral health assistance to workplace managers, supervisors, and HR through consultation, coaching, and problem-solving, with the focus of managing the troubled employee, enhancing the work environment, and improving employee performance and wellness.
  • Incident Stress Management: Triage, crisis intervention, and on-site debriefings following traumatic events and losses.
  • Crisis Intervention: Provide crisis intervention when callers or walk-in clients are in distress and need de-escalation and resources.
• Education and Awareness Support:
  • Collaboration: Provide subject matter expertise to EAP Education and Awareness Specialist in the development of content.
  • Presentation and Webinar Delivery: Provide facilitation/co-facilitation support to EAP Education and Awareness Specialist during webinar and presentation delivery.

Required Qualifications:

• Master’s Degree in Social Services, Psychology, Counseling, Social Work, or related field from an accredited college or university whose accreditation is recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA); AND
• Three (3) years of professional experience and training in mental health and counseling, preferably in an employee assistance program; AND
• Licensure at the advanced level or certification in one of the following fields:
  
  • Psychology
    
  • Clinical Social Work
    
  • Marriage and Family Therapy
    
  • Professional Counseling or Mental Health Counseling
    
  • Chemical Dependency or Substance Use Disorder Professional

**Note: Required Occupational Specific Qualifications. Professional experience noted above should include the following areas:

• Counseling: Conduct clinical assessment and develop individualized assistance plans based on findings of assessment to address identified problems, effectively uses a variety of tools and methods to encourage adults to change behavior and/or overcome physical/emotional barriers, provide referrals to employees and their families for diagnosis, treatment, and/or community resources, develop follow-up plans. 
• Training: Effectively communicate information for the purpose of having others learn, understand, and apply specific principles, techniques, or information.

Preferred/Desired Qualifications:

• Certified Employee Assistance Professional (CEAP)
• Training and experience in Incident Stress Management (ISM)
• Knowledge of or experience in assessing and treating substance abuse and addiction issues
• Computers: Proficiency in Word, Excel, PowerPoint and Outlook
• Consultations: Experience with providing consultation to supervisors and managers regarding employee work performance, behavioral issues, and underlying personal problems which may be contributing factors, and effective partnering to help managers and state employees identify, evaluate, and resolve complex or sensitive issues, problems, and service needs.
• Analysis: Use data and information in a clear and rational thought process to assess and understand issues, evaluate options, form accurate conclusions, and make decisions.
• Ability to work in a fast-paced environment.

Diversity Equity and Inclusion (DEI) Competencies:
Incumbents to this position must possess and demonstrate the following competencies: 

• Able to learn and understand the language and concepts of our DES DEI culture and commit to being a part of creating and maintaining a diverse, equitable, respectful and inclusive workplace. 
• Demonstrate a commitment to growth, learning and self-awareness when provided training and opportunities to participate in improving our work environment.
• Participate and behave in a manner that creates trust and builds working relationships, promoting teamwork and collaboration in the work environment.
• Demonstrate the understanding that all people are valued; contribute to an equitable, inclusive and respectful environment when working with members of the group, team, organization or community.
• Commit to being an active participant in continually evaluating and improving strategies that promote equity and inclusion in our organization.

Please provide the following documents in order to be considered; failure to do so may result in you not being considered for the position:

• A letter of interest, describing how you meet the qualifications for this position as outlined in the job posting; 
• A current resume, detailing experience, and education; and 
• A current list of at least three (3) professional references with current contact information (attached or available to provide at the time of interview)

Conditions of Employment: 

• COVID Vaccination Requirement: Per Governor Inslee's Proclamation 21-14 (Download PDF reader), state employees must be fully vaccinated against COVID-19. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. If you are selected to serve in this position, you will be required to provide proof of vaccination before you are able to begin work.  Please note that any offer of employment is contingent upon you providing verification of your vaccine status, having an approved medical accommodation, or having an approved religious accommodation. No start date will be approved until you have either verified your vaccine status or have an approved accommodation.
• Background Check Notice:  Prior to any new appointment into the Department of Enterprise Services, a background check including criminal record history will be conducted.  Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.

Opportunity for All:
The Department of Enterprise Services celebrates our differences and we are committed to a workplace that supports equal opportunity employment and inclusion regardless of race, creed, color, national origin, citizenship or immigration status, marital status, families with children (including pregnancy, childbirth, or related medical conditions), sex, sexual orientation, gender identity diversity, age, status as a protected veteran, honorably discharged veteran or military status, status as an individual with the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with disabilities or other applicable legally protected characteristics. We will also consider qualified applicants with criminal histories, consistent with applicable federal, state and local laws.
 
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our organization.
 
Contact Information:
For questions about this recruitment or to request a reasonable accommodation in the application process, contact Jennifer McWaid at (360) 407-8210 or email jobs@des.wa.gov. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
 
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Salary : $4,777 - $6,260