What are the responsibilities and job description for the Assistant Manager position at Station 92, LLC?
Responsibilities
- Assist the Retail Store Manager in planning and implementing strategies to attract customers
- Coordinate daily customer service operations (e.g. sales processes, orders and payments)
- Track the progress of weekly, monthly, quarterly and annual objectives
- Monitor and maintain store inventory
- Evaluate employee performance and identify hiring and training needs
- Supervise and motivate staff to perform their best
- Coach and support new and existing Sales Associates
- Monitor retail operating costs, budgets and resources
- Suggest sales training programs and techniques
- Communicate with clients and evaluate their needs
- Analyze consumer behavior and adjust product positioning
- Handle complaints from customers
- Research emerging products and use information to update the store’s merchandise
- Conduct regular audits to ensure the store is functionable and presentable
- Make sure all employees adhere to company’s policies and guidelines
- Act as our store’s representative and set an example for our staff
Requirements and skills
- Proven experience as a Retail Assistant Manager or similar position
- Experience with recruiting and performance evaluation processes
- Leadership and organizational abilities
- Interpersonal and communication skills
- Problem-solving attitude
- Flexibility to work in shifts
Job Type: Full-time
Pay: $12.00 - $20.00 per hour
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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