Driver Helper

About Us:

Stericycle work location: Bethlehem, PA

Schedule: Monday-Friday

Start time: 7am; Time & 1/2 after 40hrs

Starting Pay: $16.00 (mileage reimbursed .65.5 cents a mile) Will drive personal vehicle

At Stericycle, we deliver solutions and drive innovations that protect the environment, people, and public health. This includes working to create a more sustainable, shared future. Our innovative solutions make a difference in people's lives, communities, and our planet by protecting their health and well-being. Change your career. Change your world. Join Stericycle and help protect health and well-being in a safe, responsible, and sustainable way.

Position Purpose:

The Driver Helper is responsible for providing industry-leading levels of service to our clients by aiding our Route Driver in taking care of all customer document destruction needs. The integrity of every Customer Security Representative is essential to maintaining goodwill and building new bonds of trust with our clients. The Customer Security Representative is a member of the Operations team and plays an integral role as the face of Shred-it.

The Driver Helper/Assistant Customer Security Representative maintains Shred-its policies, standards, and practices and ensures adherence to Shred-it's Vision, Mission and Values.

This position requires complying with all state, local, customer, and Stericycle immunization requirements, which includes full vaccination against COVID-19. Stericycle is an equal opportunity employer and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

Key Job Activities:

Will drive personal vehicle; (mileage reimbursed)

1. CUSTOMER SECURITY RESPONSIBILITIES:

• Performs onsite/offsite document destruction of confidential information using mobile-based shredding equipment.
• Operates company equipment in a safe and efficient manner in an effort to minimize the risk of injury and equipment damage.
• Maintains a high level of security when emptying consoles by ensuring all documents are retrieved, bags are placed and the consoles are securely locked.
• Services customer locations in a manner that least interrupts the client’s business.
• Services accounts using a hand-held device, providing customers a printed certificate of destruction upon completion of each service.
• Maintains a clean and safe working area, especially around the baling machine.
• Ensures that truck shredding compartment and cab is cleaned and organized at all times in accordance with company guidelines
• Conducts daily check-in with Service Manager to review route completion and efficiencie
• Follows all safety requirements as outlined in corporate policies.
• Maintains a responsible approach to all security and safety matters related to Shred-it operations, following the company’s policies and procedures always and bringing the manager's attention to any areas of concern.

2. CUSTOMER SERVICE RESPONSIBILITIES

• Handles and responds to all customer problems and inquiries expediently and in the best interest of both the customer and Shred-it.
• Develops and maintains a relationship with the account contact and decision maker to ensure contract renewals and prevent lost business.
• Completes all necessary paperwork accurately as required by company policy.
• Ensures that all customer containers have been serviced and are orderly and clean.
• Serve as an Expert in exceeding customer expectations on a regular basis.

Benefits:

Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.

Disclaimer:

The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job or person. This document does not create an employment contract, implied or otherwise. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.

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