Office Manager

Manufacture with direct sales and global distribution has an opening for an office manager with excellent customer service and technical abilities.

This position is the first line of contact for customers. Applicant must have a high level of work ethics, attention to detail and the ability to learn and retain technical data.

This position is suitable for an individual with the following skills:

· Excellent verbal and written communication skills

· Experience with Quick Books, MYOB, Peachtree or other accounting/inventory software.

· Proficient with Microsoft Word & Excel, internet and email applications.

· Experience with UPS and DHL software.

· Excellent work ethics: attendance, team player, attention to detail, multi task, etc.

· Experience with AP/AR, reconciliation, etc.

· Able to learn and retain technical data.

· Working knowledge of hand tools preferred.

· Working knowledge of metal alloys such as aluminum, steel, stainless, titanium, etc preferred.

This position will have the following responsibilities:

· Process orders received via e-mail, phone, website and other commerce portals.

· Process credit card payments and sending invoices to customers.

· Generate quotes, performa invoices, order confirmations, etc.

· Some AP/AR.

· Inventory / stock control.

· Basic customer service tasks including but not limited to: quotes, stock check, follow up with customers, answering basic technical questions, follow up with outside vendors, organizing freight shipments, etc.

· Liaison with production regarding inventory level, backorders, custom orders, special requests and other highly technical customer inquires requiring production input.

· Supervise order picking/packing/shipping and inventory control.

· Take over order pick/pack/ship responsibilities as needed, mostly when short staffed.

· Basic web site maintenance and updates.

Specific training will be provided on the job.

Work hours: In-person, Monday ~ Friday, 9am ~ 5:30pm.

This position requires you to climb stairs and must be able to lift 40 lbs of weight.

Starting $22/hour. We offer performance based end of year bonus, PTO, 401k with matching, health insurance.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
NA

Work Location: One location