What are the responsibilities and job description for the Business Development Representaive position at Steven Nissan?
About Us: Steven Nissan is a leading automotive dealership known for its exceptional customer service and high-quality vehicles. We pride ourselves on our customer-centric approach and our commitment to excellence. We are seeking a dynamic and motivated Business Development Representative to join our team and contribute to our ongoing success.
Position Summary: The Business Development Representative at Steven Nissan will play a crucial role in generating new business opportunities and building lasting relationships with our customers. This position requires a proactive and strategic individual with excellent communication and interpersonal skills. The ideal candidate will be driven, goal-oriented, and passionate about providing outstanding customer experiences.
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401(k) Plan
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Competitive Benefits Package
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Paid Training
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Opportunities for advancement
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Access to the latest automotive software
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Answer customer calls and establish follows-up with sales appointments.
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Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
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Provide customers with initial product information and direct them to the appropriate dealership resources.
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Present initial financing options based on customer needs.
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Follow up with leads that are not ready to make an appointment or no-show.
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Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
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Utilize CRM tracking system daily.
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At least one previous role based in customer service experience
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Excellent teammate with collaborative attitude and eagerness to improve
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Prompt and courteous demeanor
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Positive and hardworking personality
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Strong computer skills
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Valid driver’s license