What are the responsibilities and job description for the Night Auditor position at Stoney Creek Hotels?
General Responsibilities
The night audit is performed to verify all account postings and balances. Night Auditors are responsible for posting and balancing charges and settlements for room, Opera, credit card settlements, maintaining files, and resetting the systems for the next day's operations. The job requires strong initiative and self-direction, results are achieved independently. The focus of this job centers around producing timely results that are high quality and accurate. Benefiting from an analytical, inquiring, and critical mind, this job requires imagination and strong problem-solving skills, but with a strong technical orientation.
Supervision Received/Provided
This position receives moderate supervision by the General Manager or a designated manager/supervisor but must be able to work alone during the overnight hours.
Essential Duties
The night audit is performed to verify all account postings and balances. Night Auditors are responsible for posting and balancing charges and settlements for room, Opera, credit card settlements, maintaining files, and resetting the systems for the next day's operations. The job requires strong initiative and self-direction, results are achieved independently. The focus of this job centers around producing timely results that are high quality and accurate. Benefiting from an analytical, inquiring, and critical mind, this job requires imagination and strong problem-solving skills, but with a strong technical orientation.
Supervision Received/Provided
This position receives moderate supervision by the General Manager or a designated manager/supervisor but must be able to work alone during the overnight hours.
Essential Duties
- Be responsible for the safety and well-being of all guests and the security of the building during the overnight shift; follow key control procedures.
- Must complete the night audit and balance before the morning shift.
- Charged with the front desk processing departures and arrivals during the night shift and in charge of problem resolution.
- The Night Auditor performs all essential front desk duties and tasks
- Meet the uniform and personal grooming standards
- Conducts daily balancing of cash, direct bill, credit card, and other revenue related accounts.
- Accountable for the accurate balances of the front desk cash drawers and reporting discrepancies along with any explanation of these discrepancies.
- Prepare all reports for the next day's arrivals as well as notation of no-show guests and the allocation of forfeited advance deposits.
- Generates reports as assigned and forwards them to the corporate office as required.
- Must be able to work overnight shift without supervisor on property
- Attend and participate in all property and department meetings
- Responsible for proper use of the time clock at the beginning and end of the shift
- Coordinate and/or assist other departments to meet a guest request
- Train others in the functions and tasks of this position as requested
- Report on accidents, injuries, near misses and property damage to supervisor
- Perform special projects based on capabilities and knowledge
- High School diploma or GED required. Some post high school education in a field related to hospitality and or bookkeeping preferred
- Intermediate mathematical skills necessary to operate a calculator and to balance with computer
- No prior experience required but preferred
- Read and follow the rules and procedures provided in the employee handbook
- Have knowledge of all hotel emergency procedures especially fire prevention and emergency procedures
- Be familiar with the computer systems and electronic machines used to carry out the tasks of this position. Use protective equipment provided.
- Paid Onboarding
- Paid Training
- 401k plan with Safe Harbor Match
- eligible for the first open enrollment after 90 days
- Paid Holidays for holidays worked (double time!)
- Hotel room discounts
- Opportunities for career progression
- A thriving culture that provides genuine hospitality
- The ability to own and empower your work
- Join a great team of like-minded individuals who work hard and smart at the same time
- Health and Dental through Wellmark Blue Cross Blue Shield and Vision through Avesis anywhere from a single to a family policy
- eligible the first of the month following 60 days of employment
- Paid vacation and sick leave
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