What are the responsibilities and job description for the Self Storage Manager position at Stor Self Storage?
Stor Self Storage has multiple locations in Dallas, Austin and San Antonio. We are looking for a motivated and dependable person to fill a full time Self Storage Manager position. Storage experience preferred, but not required.
Our ideal candidate must have excellent customer service skills and the ability to work well with the public. Possess good time management skills and can solve problems in a courteous and timely manner. Must have knowledge of computers, sales, communicate well on the phone, and enjoy working with people. Ideal candidate should have a positive attitude and a willingness to learn.
Daily runs to the bank, post office, office supply store, etc. may be necessary, so reliable transportation is required along with company limits on auto insurance coverage. Starting hourly $15.00/hour with the opportunity to earn quality bonuses and commissions monthly.
The Environment:
We strive to maintain a friendly, family-like work atmosphere. At times the work can be hectic and other times very mellow; adaptability is key. Our employees are team oriented where all colleagues wear many hats and help each other succeed. While business is the priority, colleagues are encouraged to live healthy, balanced lives. We are rapidly growing, and this is an excellent opportunity for the right candidate.
The Role:
As Facility Manager, you will be responsible for the daily operations of your assigned self-storage facility each day and report directly to Operations Manager. You will represent our company with a positive attitude, willingness to help tenants and customers and eagerness to learn and do your best every day while presenting yourself in a professional manner at all times.
Specific Duties:
The following are brief descriptions of job responsibilities you will be required to perform. Each procedure and policy will be explained in more detail as you go through the interview process. Upon employment with the company, thorough on-site training will be provided by an experienced property manager.
- Implement, follow and enforce any procedures set forth in the Operations, Policy and Procedure Manual on file in the office and any other memo or instruction given to you by your supervisor.
- Operate the facility at its highest and best potential:
- Rent units and ensure all units are clean prior to rental
- Timely collection of rent, deposits, assessed fees and other fees
- Selling retail merchandise such as locks, packing materials and boxes
- Make past due calls to delinquent accounts
- Conduct visual audit of entire property twice per day
- Overlocking and unlocking of units
- Prepare and process daily, weekly and monthly reports
- Prepare and make daily bank deposits
- Maintain cleanliness and organization of rental office, overall site, restroom
- Consistent and regular attendance and punctuality
- Participate in training programs or seminars at management’s request
- Perform other managerial duties requested by the Operations Manager or Home Office
- Follow proper dress attire, good grooming and hygiene habits.
We are looking for someone who thrives in an environment of growth, change and creativity with each day being a little different from the last. We’re also looking for someone who likes and is capable of working independently. We’re looking for someone grounded, operational and organized.
Experience:
- Valid Driver’s License.
- 1-3 years of experience in a customer service or sales role.
- Proficiency with Microsoft Outlook, Excel, and Word.
- Property Management experience is a plus.
Application Process:
- Please include your resume.
- We will then contact you via phone for a preliminary interview.
- We will meet with the final applicants in person.
Job Type: Full-time Pay: $15.00 - $17.00 per hour plus incentive & bonus
Benefits:
- Health, Vision and Dental insurance
- Paid time off – vacation & sick
- Employee discount
Schedule:
- 8-hour shift – Hours of operation are Mon-Fri 9a-6p and Sat 9a-3p. Closed Sunday’s. Must have open availability.
Education:
- High school or equivalent (Preferred)
Experience:
- Property Management: 1 year (Preferred)
License/Certification:
- Driver's License
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
- Commission pay
Experience:
- Customer service: 1 year (Preferred)
- Retail Store Managers: 1 year (Preferred)
Work Location: One location