What are the responsibilities and job description for the Administrative Assistant Technical Support position at Stretch Zone - 1050?
Job Description:
The Administrative Assistant will play a crucial role in our organization, performing a variety of administrative and clerical tasks, as well as providing Level 1 technical support to a large group of users. This role will require a balance of technical proficiency, strong interpersonal skills, and a dedication to providing high-quality service to our team.
The Administrative Assistant will play a crucial role in our organization, performing a variety of administrative and clerical tasks, as well as providing Level 1 technical support to a large group of users. This role will require a balance of technical proficiency, strong interpersonal skills, and a dedication to providing high-quality service to our team.
Company Overview:
We are a top-tier company with a significant market footprint and a commitment to innovation, excellence, and sustained growth. We are looking for a motivated, technically adept Administrative Assistant to join our team and provide first-rate support to our user base. This role will report directly to our Chief Information Officer.
Salary: $50,000
Benefits:
- Health Insurance
- 401K opportunity
- Bonus opportunity
Key Responsibilities:
- Assist the CIO with administrative duties such as scheduling, documentation, and reporting.
- Perform data entry tasks accurately and efficiently, maintaining attention to detail and confidentiality.
- Provide Level 1 technical support to users, resolving basic technical issues, and escalating more complex issues to the relevant teams. The position will be a direct liaison between end users and our development teams.
- Maintain updated knowledge of our IT systems to effectively troubleshoot issues and support users.
- Communicate regularly with users to identify common problems and areas for improvement, reporting findings to the CIO.
- Assist with the training of staff on the use of software and hardware systems. Responsible for creating of training materials for end users.
Culture:
We provide a competitive compensation package, comprehensive benefits, and a supportive, dynamic work environment. We believe in nurturing our employees' potential, promoting lifelong learning, and facilitating career development.
If you are an administrative professional with a knack for problem-solving and a desire to provide excellent service, you might be the perfect fit for our team.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Required Skills & Qualifications:
- Associate or Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 2 years of experience in an administrative role, with experience in a technical support capacity.
- Thorough understanding of Microsoft Office, including Excel, Word, PowerPoint
- Proficient with data entry and administrative tasks.
- Strong understanding of IT systems, with the ability to troubleshoot and resolve basic technical issues.
- Excellent organizational skills, with the ability to prioritize tasks and manage time effectively.
- Strong communication skills, both verbal and written, with the ability to explain technical issues to non-technical users.
- A commitment to providing high-quality work and a high level of customer service.
Stretch Zone is an Equal Opportunity Employer that values the strength diversity brings to the workplace. All qualified applications will receive consideration for employment without regard to race; creed; color;
religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law.
Florida is an “at-will” employment state, meaning that either you or the employer can terminate your employment at any time and without any advance warning.
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