Sales Team Member

StretchLab Shaenfield is currently seeking a qualified Front Desk/Sales Associate who is motivated on driving sales and providing excellent customer service to expand our StretchLab community!

POSITION: The purpose of the Customer Service Associate is to assist the Sales Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membership sale. The Sales Associate also assists with retaining and providing outstanding customer service to current members and operating the front desk area.

Boutique fitness and/or sales knowledge/experience is preferred, but not required.

This position is a part-time position that requires availability to work a rotating, weekend, evening and/or morning shift.

There is potential to move up to Sales Manager or General Manager positions.

REQUIREMENTS:

• Excellent sales, communication, and customer service skills required
• Warm welcoming and engaging personality
• Ability to build strong customer relationships
• Goal-oriented with an ability to achieve sales in memberships, retail, and private training
• Self-motivated and takes initiate
• Ability to learn and use the ClubReady software system
• Must have excellent communication skills via in person, phone and email
• Strong organizational and multi-tasking skills
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Occasional travel may be required
• High school diploma or equivalent required
• Authorization to work in the United States required
• Availability on weekends

RESPONSIBILITIES:

• Execute sales process of lead generation, follow up, and close
• Conduct tours of the facility while establishing a relationship and targeting individual’s goals and needs
• Maintain acceptable level of personal sales production
• Emphasize and enforce objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality appointments to achieve monthly sales quota
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Assumes responsibility for developing selling skills
• Process accurate cash and credit card transactions
• Follow up & follow through activities with prospective clients
• Input inventory for retail clothing and other items
• Attend and complete all relative training programs
• Take pictures for social media platforms
• Light cleaning of the retail area, studio, and restrooms
• Other duties as assigned

COMPENSATION & PERKS:

• Competitive hourly compensation based on experience
• Commission paid on sales
• Opportunity for bonus based on performance
• Huge opportunities for growth within the studios, including additional sales and management positions
• Employee Retail Discounts