What are the responsibilities and job description for the Office Manager (WWD, 2022-2023) position at STRIVE Prep?
Position: Office Manager
Reports to: Assistant Principal of Operations
Location: STRIVE Prep - Westwood Middle School
Salary: $50,000-$59,000 based on years of experience
Status: Full time, non-exempt, in-person position
Start Date: August 1st, 2022 for new hire training or as soon as possible
Please note that we can only consider candidates who are fluent in written and oral English and Spanish.
STRIVE Prep is a Denver-based community of public charter schools that challenges every student to strive for college and thrive throughout life by helping them to discover and develop the knowledge, skills and confidence necessary to succeed in college and beyond. We encourage you to read our 2021 Impact Report and learn more about what a career at STRIVE Prep is like here.
We seek dedicated educators that live STRIVE Prep’s core values of achievement, justice, & perseverance every day and are committed to growing as an anti-racist educator.
OVERVIEW OF ROLE
The Office Manager is the face of our school to our scholars, families, and visitors, and is a key campus leader in many of the operational aspects of the school, including family communication, attendance tracking, scheduling, reporting of grades, school events, and student enrollment. The Office Manager is a consummate professional in a fast-paced school environment with strong dispositions toward customer service and meticulous tracking of the data and artifacts that drive a positive school experience for our scholars.
REQUIREMENTS
- Fluent in verbal and written English and Spanish
- Demonstrates capacity to problem-solve, manage logistics, and coordinate details in a fast-paced environment that directly supports a STRIVE Prep campus.
- Demonstrates exceptional communication skills and the ability to handle multiple responsibilities, and engagements simultaneously, with a high degree of personal accountability and professionalism.
- Is passionate about educational equity and dedicated to academic success for all students.
- Is committed to constant growth and reflection through regular coaching and professional development.
- Holds at least an associate's Degree.
- Is proficient in the use of basic business software and Google Suite.
NICE TO HAVES
- Is proficient in the use of student information systems including Infinite Campus.
- Possesses in-depth knowledge of registration and student file requirements, policies, and procedures, including origination and compilation student records, campus course/activity schedules, and matriculation and graduation requirements.
ESSENTIAL FUNCTIONS
Communication:
- Communicate effectively with students, families and colleagues across a wide range of school-based scenarios.
- Respond to family concerns promptly, professionally and effectively.
- Manage phones (answer calls, redirect calls, take messages, place calls, and create school announcements).
- Support in the writing and editing of letters, promotional materials (e.g. brochures, newsletters), and family communications.
- Live the STRIVE values in all interactions with students, staff, families and guests who enter our building.
Technology Systems:
- Manage the collection and maintenance of all required student data, and ensure that it is up-to-date and always accurate within our student information system of record (Infinite Campus). Includes period-level attendance data.
- Effectively track students and prospective students from the SchoolChoice process through enrollment to maximize school enrollment counts.
- Process student applications into data management systems.
- Maintain knowledge and skills proficiency within Infinite Campus and other front office technologies through a variety of STRIVE Prep and DPS learning opportunities.
Scheduling:
- Develop Master Schedule in collaboration with Principal
- Create student schedules
- Manage Schedule request process and schedule changes
- Ensure student schedules achieve the completion of required coursework
- Work with the Central Office Student Information Systems (SIS) team to ensure that all classes are coded and weighted properly in our student information system of record (Infinite Campus).
Campus/Network Support:
- Provide front desk coverage, and phone support, as well as translation support for families and staff.
- Assist with student recruitment.
- Prepare academic information and enrollment packets and refer inquiries to the appropriate personnel and/or campus.
- Manage all responsibilities and tasks as required by the district, including October Count.
- Set processes and procedures to help manage school-wide daily systems (student attendance and behavior systems); hold staff accountable to these systems
- Ensure that student records are complete and conform to state standards and procedures, protecting confidentiality of student information
- Send letters to Child Support Agencies for parents and legal representatives
INTERVIEW EXPECTATIONS
For most of our positions, we hire on a rolling basis. Therefore, we recommend that you submit your application as soon as you are able. Most processes include a 30 minute phone interview with a member of our Talent Team then a 1-2 hour final interview over Zoom unless otherwise noted by your interviewer. You can read more about our process as well as get tips on preparing for an interview here!
TOTAL REWARDS
Employee retention is a top priority at STRIVE Prep. Therefore we offer competitive compensation and benefits including the following:
- Excellent Healthcare Plan: 100% of employee-only monthly premium paid by STRIVE Prep.
- Recognition for Years of Service: All STRIVE Prep employees will receive an additional $3,000 in their base salary after the 3rd year, 5th year, and 7th year of service at STRIVE Prep.
- Celebrated for Multilingual Abilities: We value our multilingual staff and the impact they have on our students and community. Therefore, staff that speak a language spoken by our families are eligible to receive an additional $2,000 to their base salary.
- Time Off To Refresh: Industry high 6 weeks of annual vacation/PTO. Hard work is rewarded with ample time to refresh.
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- Based on hire date, employees are eligible for up to 8 days of PTO
- All employees receive 2 floating religious holidays
- All employees receive summer vacation based on work location and position
- Community: Opportunity to work with passionate, mission-driven colleagues who are invested in your personal and professional growth. Join one of our Affinity Groups to build connections with staff across the network who share common identities.
- Career Support: Access to our Talent Team to support internal movement. We want you to grow your career at STRIVE!
- Family & Well Being Focus: Parental and medical leave of 6 weeks paid and 6 weeks unpaid for a total of 12 weeks.
- Mental Health Assistance: We value the wellness of our students and staff. That’s why we offer access to mental health support through our Employee Assistance Program with Optum.
- Resources and Development For Success: Equipment provided: laptop, Weekly coaching sessions
- Retirement Planning: Participation in the Colorado PERA retirement program, including a PERA 401k option.
- For more information, you can view our compensation and benefits FAQ here.
EQUAL EMPLOYMENT OPPORTUNITY AND DIVERSITY, EQUITY AND INCLUSION
STRIVE Prep is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, age, disability, or any other status protected by law or regulation. STRIVE Prep works to make a college preparatory education for all students in our community the norm, rather than the exception. To achieve this we are committed to building and sustaining a diverse team by maintaining hiring and recruiting processes that are free from bias.
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