User Researcher

Stuart (DPD Group) is a sustainable 🌱 last-mile logistics company that connects retailers and e-merchants to a fleet of geolocalised couriers across several countries in Europe.  Our Mission 🚀 We are an impact-driven company that aims to build the future of logistics for a more sustainable world: shared, efficient and reliable. We are committed to creating a new standard for urban deliveries that meet today’s environmental and social challenges while offering a premium delivery experience blending speed, flexibility and convenience. Our motto: “Make every delivery a moment all of us can truly celebrate!” More than 3000 leading brands already partner with us across Restaurants, Grocery, Retail & Luxury, eCommerce and Professional Services to deliver all types of goods at the tap of a button. Stuart is a highly diverse and inclusive company of 700 employees with 90 nationalities working across France 🇫🇷, Italy 🇮🇹, Poland 🇵🇱, Portugal 🇵🇹, Spain 🇪🇸 and the U.K. 🇬🇧 It’s the right moment and the right place for us to make an impact on millions of people, as home delivery services hit a record high. And guess what? You can help us fulfil our vision 🙌 Let’s talk about User Research🌟 In the UX Research team, our mission is to bring and advocate for the user’s voice and turning our learning into actionable insights. The newly launched UX Research team plays a key role in crafting the future of on-demand delivery at Stuart. Within this team, you will help, guide and inform the product teams as well as the entire company to design and develop better innovative, practical, usable, and delightful products and experiences for our users. You'll have a significant impact producing quality researches and turning insights into actions. You’ll participate to inspire change at all stages of product development by delivering compelling, written, in-person and visual presentations of qualitative and quantitative findings and influencing with an informed point of view. You will also have the chance to conduct lots of generative research. You will be involved in several aspects of our product's lifecycle and help drive its continuous evolution by providing user insights and data to support business and product decisions. The role will report to Nassime, and work closely with Sandrine. You’ve read all this way but you’re missing a skill or two? No problem, it’s our job to up-skill you to take your career to the next level. What we’re trying to say is, don’t be afraid to apply if you don’t tick all the boxes  💪 At Stuart, we believe that employees today want to evolve in collaborative, high-growth environments where they can demonstrate their abilities and thrive both professionally and personally. We are convinced that employees need to find alignment between their inner values and their company’s culture and mission to unlock their full potential. We work to create a culture of empowerment, continuous learning and growth where everyone can bring expertise, own projects and easily measure their impact 🙌 Stuart is proud to be an equal opportunity workplace dedicated to promoting diversity. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status 💙 Please note: Our Talent Acquisition Team is international coming from across the world 🌍 We kindly ask you to please submit your CV and application in English so that it can be reviewed correctly (unless the job posting is in a language other than English). Thank you 🤗 Want to learn more about us? Visit https://stuart.com/about-us/