Banquets & Restaurant Manager

The Study at the University of Chicago, is currently seeking a full-time Banquets & Restaurant Manager with opening and closing availability. Our hours of operation are seven days a week, 7AM to 10PM. We are looking for a flexible leader who can efficiently manage an experienced banquets team and cover some shifts as a floor manager for our British Gastropub, Truth Be Told,.

Our standard shifts are as follows:

• 6:30AM-3:00PM
• 2:30AM-11:00PM
  
  

The banquets and restaurant teams provide genuine hospitality and the highest quality of service to our guests. The ideal candidate enjoys entertaining, meeting new people and has an engaging, vibrant personality that thrives in a team environment.

Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.

To learn more about our concepts, please visit our official website.

The Study at University of Chicago:

Truth be Told,:

Perks & Benefits

• Pay: Annual salary range of $65,000-$70,000, based on experience.
• Complimentary shift meal
• 50% employee dining discount
• Unmetered street parking, no need for an expensive monthly parking pass
• Comprehensive benefits package offered including medical, dental, vision, life, and disability insurances
• Paid time off and 8 paid holidays per year
• Discounted nightly rates at all Study Hotel locations
• Exclusive discounts on major retail partners through LifeMart
  
  

Responsibilities

• Provide the highest and most efficient level of hospitality and customer service expected by our guests.
• Ensure that the hospitality and service standards set forth by Study Hotels' operating principles are consistently implemented
• Supervise all aspects of the hotel's restaurant operations: banquets, restaurant, lounge, to-go, and room service
• Ensure that all areas of the restaurant operation are prepped accordingly, clean, collected & service ready
• Engage and supervise Front-of-House team members, set clear expectations, and establish accountability in a team setting.
• Complete managerial responsibilities for banquet team payroll
• Schedule banquets team for meetings and events with as much notice as possible.
• Create and support a positive working environment that promotes curiosity, teamwork, and fosters growth
• Oversee daily activities such as side work, purchasing, and receiving daily inventories
• Check beverage purchases for proper ordering and pricing structures.
• Ensure beverage costs are appropriately controlled
• Work with the management team to establish thriving food and beverage marketing programs, artfully leverage revenue management, driving profit to the bottom line with solid financial control
• Oversee PAR stock levels and ensure they are adequately maintained to ensure no shortages or overages resulting in spoilage and dead stock
• Comply with all federal, state, and local legal requirements, including food safety certification.
• Ensure application of procedures and regulations to staff concerning hygiene and sanitation, fire and safety, and emergency protocols
  
  

Fundamentals

• Education: High school diploma or general education degree (GED)
• Experience: 3 years of related experience in a fine dining or upscale casual environment, and recently employed in a restaurant management position
• Certifications: ServSafe and Basset Alcohol Training
• Must be able to delegate, set priorities, utilize a team to execute short and long-term plans, and establish accountability in a team setting
• Flexibility to work any shift, including evenings, weekends, and holidays
• Excellent verbal and written interpersonal communication skills
• Proficiency in English required. A second language is desirable
• Strong organizational skills, including follow-up, time management, multitasking, and managing multiple priorities in a fast-paced environment
• Ability to positively communicate and interact with all hotel departments
• Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 100 lbs
• Ability to stand for long periods indoors with a thematically climate-controlled workstation
• Satisfactory completion of background check
• Study Hotels is a drug-free workplace
  
  

About Us

The Study at University of Chicago, the third property of the Study Hotels brand, is located on the Midway Plaisance in Chicago, Illinois.

The 167-room hotel features a full array of suites, including our signature Study accommodations, a 100-seat Restaurant/Gastropub, 4,700 SF of banquet/meeting space including a 2,500 SF Winter Garden, specifically designed for social events, a state-of-the-art fitness center. The hotel offers discovery and connection areas for purposeful guest interaction, including active gallery space, cultural programming, and unique touches such as custom writing desks complete with postcards to encourage guests to connect with family and friends - postage free. Guest rooms and public spaces are filled with natural light with a bright, uplifting palette of textures and natural materials, reflective of contemporary residential living.

The Study:

Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.

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