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Healthcare Customer Service Representative

Stymco Medical
Tampa, FL Full Time
POSTED ON 5/15/2024

Overview:

We are seeking a Healthcare Customer Service Representative to join our team. The ideal candidate will have a passion for helping others and excellent communication skills.

Duties:

- Answer incoming calls from patients and healthcare providers
- Assist patients with inquiries regarding our products, placing orders, order status, and general information
- Utilize medical terminology to accurately communicate with patients and providers
- Perform data entry tasks with a high level of accuracy
- Provide exceptional customer service to ensure patient satisfaction
- Analyze and resolve customer concerns in a timely manner

Requirements:

- Proficiency in English
- Strong communication skills with excellent phone etiquette
- Knowledge of medical office procedures and terminology
- Ability to multitask and prioritize tasks effectively
- Previous experience in customer service is preferred
- Strong analytical skills to assess and address customer needs

Join our team and make a difference in the healthcare industry by providing top-notch customer service as a Healthcare Customer Service Representative.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:

  • Call center: 1 year (Preferred)
  • Customer service: 1 year (Required)

Ability to Commute:

  • Tampa, FL (Required)

Ability to Relocate:

  • Tampa, FL: Relocate before starting work (Required)

Work Location: In person

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