Subrogation Specialist

Position Summary: Responsible for handling subrogation matters throughout the comprehensive subrogation management process including investigation, negotiation and settlement of third party liability matters.

Position Responsibilities

• Ability through experience and education to appropriately handle commercial auto and property subrogation files of varying complexity
• Ability to manage large volume of tasks through prioritization and focused time management

• Demonstrates a thorough knowledge of all types of subrogation files including commercial auto, fire, cargo and products liability
• Comfortable on the phone interviewing witnesses and negotiations with liability carriers and adverse parties

• Identifies tortfeasor, review liability analysis, assess damages and negotiate settlements.

• Diligently pursues tortfeasors and adverse parties by telephone, letter, or email

• Prepares subrogation correspondence

• Documents files to include all communications, current file updates, analysis, file resolution recommendations.

• Maintains a diary to ensure timely follow up and handling.

• Requires accomplished communication skills with a strong phone presence in extensive communication with insurance company clients, attorneys, law enforcement agencies and insureds
• Must be able to handle difficult conversations and exhibit conflict management skills. All communication must maintain a reputation of professionalism, courtesy and respect
• Assists team members and external customers with the resolution of moderately complex questions

• Ability to work within a team environment in a positive and cooperative manner. Must be production and results oriented and consistently perform at or above given goals to include recovery, file quality and resolution timeliness.

Core Competencies

• Strong Work Ethic - Take ownership of tasks and see them through to completion.
• Skillset – Must demonstrate effective oral and written advocacy, analytical, and negotiation skills

• Attention to Detail - Responsible for the accuracy and clarity of all documents. Ability to be thorough and complete when working, processing, or providing information and documentation.

• IT Proficiency - Ability to work in multiple computer systems efficiently and understand basic computer programs such as Outlook, Word and Excel.

• Teamwork – Must be able to work independently while also proactively communicating with fellow team members.

Education and Experience

• 2-5 years of subrogation experience preferred including transportation claims
• High School Diploma required, Associates Degree or higher preferred
• Basic accounting knowledge
• Thorough knowledge of subrogation principles and processes.
• Excellent communication and time management skills
• Multi-lingual literacy a plus

Work Remotely

• Temporarily due to COVID-19

Job Type: Full-time

Pay: $1.00 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Current Employment Status?

Education:

• Associate (Preferred)

Experience:

• Insurance Claims: 2 years (Required)

Work Location: Multiple Locations

Salary : $1 - $30