Job Posting for Front Desk/Back Desk Associate at Sugar Mill Diagnostic Imaging
We are looking for Medical Back Desk staff. Previous experience with insurance and authorizations a plus. Good telephone etiquette a must.
These individuals' responsibilities include registering patients, answering phone calls, scheduling appointments, patient check out, reminder calls for appointments, insurance verification and authorizations.
If you have a previous customer service or medical office skills and work experience in the outpatient imaging field, we’d like to meet you. Ultimately, you will help create a pleasant experience for our patients.
Responsibilities
Perform check-in and check-out tasks
Manage phone requests and schedule appointments
Verify insurance coverage, copay, and authorizations.
Inform customers about payment methods and verify their credit card data
Welcome guests upon their arrival and keep them advised of wait status for appointments
Respond to clients’ complaints in a timely and professional manner
Maintain correct records
Work with office manager on any additional tasks assigned
Skills
Work experience as a medical receptionist or similar role
Previous work with health insurance verifications
Customer service attitude
Excellent communication and organizational skills
Degree or certification in medical assisting or radiology imaging a plus
Job Type: Full-time
Benefits:
Health insurance
Paid time off
Schedule:
Day shift
Monday to Friday
No weekends
Ability to commute/relocate:
Homosassa, FL 34446: Reliably commute or planning to relocate before starting work (Required)
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