Traffic Office Coordinator

Core Values

Dedicated – Enthusiastic – Synergy – Integrity – Goal-oriented – Nimble

Job Summary

The Traffic Office Coordinator is responsible for inputting, tracking, and monitoring various items and systems as they relate to the overall Traffic Office operations function to ensure accuracy, timeliness, and quality.

Essential Job Duties

1. Processes daily work and ensures consistent workflow.
2. Monitors Traffic Exception report; Sorts and routes all outbound orders.
3. Processes all standard orders; Processes a portion of customer-routed orders.
4. Bill of Lading (BOL) generation for outbound shipments.
5. Updates Carrier, ETD and BOL information into Syspro and Datascope.

Additional Job Duties and Responsibilities

• Any other duties as assigned.

Expected Hours of Work

• Core hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. (with some overtime expected).

Knowledge, Skills and Abilities

• High school diploma or equivalent required; Some college strongly preferred;
• One or more years of experience in customer service or administrative support required; One or more years of experience with inventory, logistics, and procurement required;
• Good written, verbal, and interpersonal communication skills required;
• Strong computer and organizational skills; ERP Systems experience strongly preferred;
• Ability to multi-task and evaluate processes and systems for improvement;
• Excellent follow-up and follow-through skills.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to: stand; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; frequent sitting for long periods is standard with occasional climbing of stairs, balancing, stooping or kneeling. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision and the ability to adjust focus (correctable). Hearing abilities include the ability to hear clearly while working in person or on telephone (correctable).

Work Environment

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee works primarily indoors. The noise level in the work environment is usually moderate to high with alternating periods of moderate to high stress.

Job Type: Full-time