Hospice Account Manager

Hospice Sales Account Manager

Job Description

Summit Home Health and Hospice is looking for hardworking, self-disciplined and team-oriented Account Managers.

Summit Offers:

· Competitive pay and bonus opportunities

· Flexible schedules and Work-life balance

· Supportive and collaborative environment

· 401k

· Medical/Dental/Vision Benefits

· Health Savings Account

· Employer Paid Life Insurance

· PTO with paid holidays off

· Regular employee appreciation events

Pay: Salary and bonus structure is based on experience.

Essential Duties and Responsibilities:

• Act as a liaison between the company and healthcare providers, including interaction with case management and discharge planners at hospitals, skilled nursing/rehabilitation facilities, physicians and other healthcare providers to provide education about the company’s home healthcare services, the benefits of homecare and clinical outcomes.
• Conduct pre-discharge hospital patient visits at the healthcare provider’s request to determine the need and eligibility for homecare, introduction to the company upon acceptance of a healthcare provider’s referral and explain available homecare services to patients and families.
• Effectively communicate and collaborate with healthcare providers, branch staff, field staff personnel and patients.
• Assist agency staff in the timely procuring and processing of physician’s orders for homecare assessment, including obtaining a patient’s current history and physical information and any other pertinent information to assist in the acceptance of the referral.
• Deliver effective presentations of the company’s service offerings, disease state management programs, and competencies.
• Coordinates home care admissions to the agency on an as needed basis.
• Performs facility courtesy visits to coordinate discharging and admission to home care as requested by referral sources.
• Performs community education activity to hospitals, physician offices, etc. on an as needed basis.
• Coordinates equipment set up for new admissions as needed.
• Performs Client referral follow ups for all admissions.
• Coordinates and assists the interdisciplinary team in the development and implementation of patient care policies.
• Tracks/coordinates and follows all patient facility admits.
• Completes Intake progress notes as appropriate.
• Assists in developing educational activities for staff including in-services based on employee needs and promotes staff development.
• Any other duties as assigned by the Senior Management Team.
• Demonstrates leadership and problem-solving skills.
• Supports mission statement, philosophies, and objectives promoting safe delivery of home health and/or hospice care services.
• Reports to work promptly as scheduled without absences.
• Maintains a professional appearance and a business-like attitude.
• Functions within the job description of his/her position.
• Complies with agency policies set forth in the Code of Conduct and Employee Handbook.
• Perform other duties as assigned.

Qualifications:

· At least one year of Home Health or Hospice sales experience preferred,

· Must possess a valid state driver’s license and automobile liability insurance,

· Strong interpersonal skills communicating with all levels of employees, internal management and outside clients / vendors, healthcare professionals throughout the communities in which the company operates,

· Exceptional understanding of exemplary customer service, and

· Team player, flexible, detail oriented and able to work independently

Job Type: Full-time

Pay: $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Education:

• Bachelor's (Preferred)

Experience:

• Hospice: 5 years (Required)

Work Location: Multiple locations