What are the responsibilities and job description for the Administrator position at SUNco?
SUNco is a residential roofing and solar company. We have been providing roofing and solar services since 2019. We are expanding rapidly and needing to grow our roofing operations team.
As a company, we want to do all that we can for our employees’ lives by creating a unique culture that impacts us in a positive way and empowers each of us to reach our full potential. Our SUNco team is tight knit and competitively driven. We focus on excelling in every way possible.
SUNco does all its own installs from start to finish, both with our roofs and solar systems. From the time of sale all the way to managing the solar system after it is installed, we manage this all in house.
Candidates Need to Have:
Proficient in Computer Skills and Especially the Google Suite
Close attention to detail
Excellent time management and organizational skills
Friendly disposition and willing to work as part of a close-knit team
Stellar communication and phone skills
Ability to Multitask and manage multiple responsibilities at a time
Essential Duties:
- Spend 20-30% of the day communicating through phone, email, and text with our roofing team and customers.
- Develop a working knowledge of SUNco's process and the solar industry to effectively communicate and educate customers and team members.
- Multitask in a high-volume work environment without sacrificing quality. This includes completing all work with 95% accuracy and meeting all written and verbal communication quality expectations with a 90% rating weekly within 3 months.
- Assist in the training of new Support Coordinators to meet expectations and achieve department goals.
- Make data-driven decisions to solve problems
- Obsessively reduce cycle times in every area
- Keep commitments to customers and sales reps
Minimum Qualifications:
- Taking initiative to meet goals and contribute to team performance
- Following through on detail-oriented work
- Taking responsibility for individual and shared tasks
- Thinking critically to discover and solve complex problems
- Valuing and providing strong customer service to stakeholders
- Communicating well with people of varied backgrounds
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Construction/Roofing: 1 year (Preferred)
Work Location: One location