What are the responsibilities and job description for the Computer Repair Tech position at Suncoast Drivers?
We are looking for an Entry Level IT specialist to help at a great company! You will use the Move/ADD/Change (MAC) process to delivery exceptional customer service and printer support. This is a wonderful opportunity to get your foot in the door with a fortune 500 company. APPLY TODAY!
ESSENTIAL FUNCTIONS:
• Services Delivery: Basic device cleaning and replacement of operator accessible parts and consumables per equipment specifications. Break-fix activities account for 70% of role responsibilities.
• Provide IP address support
• Perform basic equipment problem diagnosis
• Point of contact for equipment removal and delivery for onsite support
• Download and install printer drivers on end-user equipment
• Perform printer mapping to PC as required
• Escalate printer network issues to appropriate resource
• Device Configuration (Enter IP address, scanning templates, User access levels. Scan to File/Email, etc)
• Maintain on-site operator replaceable parts inventory
• Perform Data Entry for activity and asset tracking
SKILLS:
• Lift and move up to 50 pounds
• Read, write and follow basic English instructions
• Ability to manage multiple tasks
• Track and report account information as required
• 1-2 years relevant experience resolving customer and equipment printing issues
EDUCATION: Minimum High School diploma or equivalent
