What are the responsibilities and job description for the Entry Level IT position at Suncoast Drivers?
Zentech Consulting is looking for an Entry Level IT specialist to help at a great company! You will use the Move/ADD/Change (MAC) process to delivery exceptional customer service and printer support. This is a wonderful opportunity to get your foot in the door with a fortune 500 company. APPLY TODAY!
ESSENTIAL FUNCTIONS:
Services Delivery: Basic device cleaning and replacement of operator accessible parts and consumables per equipment specifications. Break-fix activities account for 70% of role responsibilities.
Provide IP address support
Perform basic equipment problem diagnosis
Point of contact for equipment removal and delivery for onsite support
Download and install printer drivers on end-user equipment
Perform printer mapping to PC as required
Escalate printer network issues to appropriate resource
Device Configuration (Enter IP address, scanning templates, User access levels. Scan to File/Email, etc)
Maintain on-site operator replaceable parts inventory
Perform Data Entry for activity and asset tracking
SKILLS:
Lift and move up to 50 pounds
Read, write and follow basic English instructions
Ability to manage multiple tasks
Track and report account information as required
1-2 years relevant experience resolving customer and equipment printing issues
EDUCATION: Minimum High School diploma or equivalent
*Vaccine Required for most roles*
- High School Diploma or equivalent
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